Guest Experience Lead (GEL)

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee owns a license to use McDonald’s logos and food products when running the restaurant, but it is a separate company and employer from McDonald’s USA. If you are hired for this role, the franchisee will be your employer, not McDonald’s USA. The franchisee is responsible for all employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling. Responsibilities Greeting guests and communicating with them while ordering Offering help with using the ordering kiosks Offering assistance to those in need of some extra hands Checking with guests once they have their food to ensure satisfaction or to see if they need anything else Ensuring kids receive a kid treat Handling any concerns Communicating with the restaurant team to provide feedback and recommendations All you'll need is an outstanding attitude, willingness to learn and grow, and the capability to excel in a fast‑paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits, and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at a corporate‑owned and operated McDonald’s restaurant. Benefits Competitive pay Medical, dental and vision coverage Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language Discount programs Free meals / meal discounts Position ID Requsition ID: PDX_MC_320D6CC8-A9EB-47E1-AB8C-3D2D14776CD8_12042 Equal Employment Opportunity McDonald’s Corporation and McDonald’s USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate‑owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally‑recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate‑owned restaurant to which you are applying. #J-18808-Ljbffr