Business Development Manager

Job Description

Job Description

Business Development Manager

Location: Fort Wayne, IN | Type: Full-time | Schedule: Monday–Friday

*Regular in-person coverage required; proximity to territory (approx. 20-minute commute) strongly preferred.*

Are you ready to combine your passion for healthcare with your talent for building relationships? At IVX Health, we are transforming the way infusion and injection therapy is delivered for patients with chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We are looking for a driven, relationship-focused Business Development Manager (BDM) to expand our presence nationwide by connecting healthcare providers and patients to a better infusion care experience.

If you're passionate about making a real difference in the lives of patients while achieving professional success, this is the opportunity for you!

Role Purpose

The Business Development Manager (BDM) is responsible for developing and maintaining referral relationships that support appropriate patient access to IVX Health infusion services. This role engages physicians, advanced practice providers, nurses, and administrative staff at hospitals, specialty practices, and other healthcare organizations to educate on IVX services and facilitate referral pathways.

Business Development Manager

Join a growing organization where relationship-building, strategic territory management, and provider engagement drive meaningful patient access to infusion services.

Territory Development & Referral Growth

• Develop and expand referral relationships within your assigned territory by identifying new provider opportunities, engaging specialty practices, and maintaining consistent outreach to existing accounts.
• Conduct targeted outreach to physicians, advanced practice providers, and clinical staff within priority specialties to establish referral pathways and increase patient access to IVX infusion services.
• Plan and execute structured territory activities, including pre-call planning, provider visits, and outreach scheduling, to ensure consistent engagement and effective territory coverage.

Provider Engagement & Relationship Management

• Build and maintain professional relationships with physicians, nurses, practice administrators, referral coordinators, and other healthcare professionals involved in patient referral processes.
• Serve as a key liaison between referring providers and IVX operational teams to facilitate referral coordination, patient onboarding, and ongoing provider communication.
• Foster professional relationships with pharmaceutical representatives and industry partners in accordance with company policies and applicable healthcare regulations.

Community & Market Engagement

• Represent IVX Health through professional networking opportunities, community events, and industry meetings to increase awareness of infusion services among healthcare providers.
• Partner with marketing and internal teams to coordinate outreach initiatives and communicate relevant service updates to referral sources.

Territory Planning, Reporting & CRM Management

• Accurately document referral activity, provider engagement efforts, and territory insights within designated CRM systems.
• Submit required reports, activity documentation, and expense reports within established timelines.
• Monitor referral trends, provider feedback, and local market activity, sharing key insights with sales leadership.

Compliance & Professional Conduct

• Conduct all business development activities in compliance with applicable healthcare regulations, company policies, and IVX Health values.
• Uphold the highest professional and ethical standards in all interactions with healthcare providers, industry representatives, and internal teams.

Why You'll Love IVX Health

At IVX Health, we believe in taking care of our team just as much as we take care of our patients. Here's what we offer:

• Comprehensive Healthcare : Medical, dental, and vision coverage, plus telemedicine services.
• Flexible Savings Options : Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA).
• Family Support : Fertility and family-building resources.
• Professional Development : Tuition reimbursement, CEU access, and career advancement opportunities.
• Generous Benefits : Disability coverage, life insurance, 401(k) matching, charitable giving programs, and referral bonuses.
• Work-Life Balance : Paid volunteer time and an inclusive, supportive culture.

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor's degree in Business, Healthcare Administration, Marketing, or a related field, or an equivalent combination of education and relevant professional experience.

• Demonstrated experience in healthcare or pharmaceutical sales, business development, or referral relationship management.

• Experience working directly with physicians, nurses, or clinical staff in healthcare environments.

• Knowledge of healthcare referral processes, payer authorization requirements, and reimbursement considerations affecting specialty therapies.

• Proven experience developing new provider relationships while expanding and strengthening existing referral accounts.

About IVX Health

IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.

Our Mission: To improve the lives of those we care for by redefining the care experience

Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions

Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence

Benefits We Offer

• Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
• Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
• Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
• Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
• 401(k) Retirement Plan – Secure your future with a competitive company match.
• Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
• Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
• Life and AD&D Insurance – Financial protection for you and your loved ones.
• Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
• Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
• Continuing Education – Access to a CEU library for ongoing professional development.
• Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
• Employee Referral Bonus – Earn rewards for helping us find top talent.

Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.

EEO STATEMENT

IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.