Assistant Branch Manager - Brighton, CO

Summary/Objectives The Assistant Branch Manager (ABM) is a key member of a branch team responsible for, but not limited to, assisting the Branch Manager in overall branch management. The ABM supports efforts to maximize revenue, sales, customer satisfaction, minimize operational losses, ensures compliance of operational and security procedures, deepens existing relationships, and minimizes customer attrition. The ABM also supports the administration and coordination of sales and service activities, promotional campaigns, and product initiatives of their assigned branch. Essential Functions Assists the Branch Manager in leading the branch to achieve sales goals through outbound calling, sales meetings, and coaching. Supervises designated staff members in their daily performance of assigned tasks, impacting decisions on personnel regarding employment, performance ratings, promotions, salary, transfers, and termination. Serves customers quickly, accurately, efficiently, and confidentially according to the South State Bank Gold Service Standards. Performs all functions of SR FSR. Opens new deposit accounts and understands the financial services offered by the bank, including features, benefits, rules, regulations, pricing, and basic definitions of each service; handles additional services such as stop payments, wire transfers, and other maintenance functions within assigned limits. Processes all loan applications within lending authority and paperwork, extending credit to qualified individuals and businesses through various installment, commercial, and real‑estate products; assists in the collection of delinquent loans. Manages loan and deposit exceptions within the expectations of South State Bank both individually and for the branch. Responsible for the branch’s security procedures and understands the function and operations of security devices, protecting the facility against criminal and fraudulent activity. Provides leadership by setting an example for staff; personifies good customer relations and effective selling and cross‑selling in contact with customers; exemplifies expectations of all staff members through actions and attitude. May resolve routine personnel problems. Assists tellers in accurate balancing of daily work, researching differences, and making necessary adjustments. Resolves customer problems and complaints with courtesy and discretion, explaining policies and procedures as necessary; treats customer problems and complaints as opportunities to satisfy the customer and promote additional services. Is knowledgeable of financial services offered by the bank. Knows and ensures compliance with all banking regulations, including Regulation CC and the Bank Secrecy Act. Ensures an adequate supply of money for daily bank transactions. Ensures the branch has adequate inventory of supplies. Understands and complies with branch audit procedures, conducting self‑audits using the Branch Internal Control Review quarterly. Presents a neat and professional personal appearance and orderly work area. Develops and maintains a sales‑culture environment. Maintains a strong understanding of customer‑facing technology and can discuss and enroll customers in self‑service options. Other Duties Accepts other duties as assigned. Competencies Unquestionable ethics, integrity, and values. High level of energy, passion, and commitment to excellence. Strong problem‑solving skills, including creativity and innovative thinking. Strong oral and written communication skills. Highly professional with strong interpersonal skills. Qualifications, Education, and Certification Requirements Education: High School Diploma or equivalent, BA degree and/or 2 years in Banking. Experience: Minimum of 3 years as Customer Service/Sales/Branch Manager, strong organizational skills, previous supervisory experience, strong PC skills, previous banking experience, ability to analyze and solve problems. Knowledge: Excellent leadership and communication skills, planning and organizational skills, good decision‑making skills, excellent writing skills, training and oral presentation skills, customer service orientation, initiative, excellent interpersonal skills, good computer skills, ability to read, write, speak, and understand English. Training Requirements / Classes The SouthState Way New Team Member Orientation. Branch Manager Workshop. Consumer Lending – Obtain your SSB Lender Credentials. Banker Foundations. All assigned Regulatory Compliance training. Acknowledgement of all policies through DocuSign as assigned. Additional training may be required depending on experience. Physical Demands Must be willing to travel for meetings and classes; must be able to stand and/or sit for long periods; must be able to effectively access and interpret information on computer screens, documents, and reports, and identify customers. Work Environment This position is most likely in an open lobby area with an individual workstation or desk or could be in a private office. The position is located inside a cooled and heated facility with ability to go to a break room or restroom during breaks. Travel Travel may be required to attend meetings and training as needed. In accordance with Colorado law: Colorado pay for this position is anticipated to be between $48,647.00 and $77,710.00, with actual offers determined based on applicant’s skills, experience, and education. While the anticipated deadline for the job posting is 06‑11‑2026, we encourage you to submit your application as we may still consider qualified candidates beyond this date. Work Location: 2707 E. Bromley Ln., Brighton, Colorado 80601. Equal Opportunity Employer, including disabled/veterans. #J-18808-Ljbffr SouthState Bank, N.A.