Patient Benefit Rep

Patient Benefits Representative

Location: Silver Spring, MD

Schedule: Monday–Friday | 8:00 AM – 4:30 PM

Pay: $18.00–$26.00/hour (target range $24.00–$26.00/hour based on experience)

Type: Contract-to-Hire (6 Months)

Work Environment: Onsite Healthcare Practice

About the Opportunity

We are seeking an experienced Patient Benefits Representative to join a growing healthcare team. This position plays a vital role in helping patients understand their insurance coverage, treatment costs, financial responsibilities, and available assistance programs before receiving care. The ideal candidate will have experience with insurance verification, prior authorizations, patient benefits, financial counseling, or patient access functions and be passionate about helping patients navigate the healthcare system.

Key Responsibilities

Insurance Verification & Benefits Coordination

• Verify insurance eligibility, benefits, and coverage information prior to treatment
• Educate patients regarding co-pays, deductibles, coinsurance, and out-of-pocket expenses
• Explain insurance coverage and financial responsibilities
• Update and maintain accurate insurance information in the system

Patient Financial Support

• Assess patients' financial ability to meet treatment expenses
• Discuss payment arrangements and financial responsibilities
• Educate patients on available financial assistance programs
• Assist patients in completing financial assistance applications and required paperwork
• Prepare patient cost estimates based on diagnosis, insurance coverage, and financial assistance options

Prior Authorizations & Referrals

• Obtain insurance pre-authorizations and referral approvals prior to treatment
• Coordinate with clinical reviewers and billing teams to secure approvals
• Process reimbursement and liability forms as required

Patient Account Management

• Review patient account balances and identify outstanding responsibilities
• Ensure accurate co-pay information is entered into the system
• Verify and update patient demographics and insurance information at each visit

Administrative Responsibilities

• Maintain accurate records, logs, and documentation
• Build relationships with financial assistance organizations and aid providers
• Stay informed of available patient assistance resources
• Maintain compliance with HIPAA and healthcare confidentiality regulations

Required Qualifications

• High School Diploma or GED required
• Minimum 3 years of Patient Benefits, Patient Access, Insurance Verification, Prior Authorization, Financial Counseling, or related healthcare experience
• Strong understanding of health insurance plans and benefits
• Experience obtaining insurance authorizations and referrals
• Proficiency with Microsoft Office (Word and Excel)
• Strong communication and customer service skills
• Ability to discuss financial matters professionally and compassionately with patients

Preferred Qualifications

• Oncology or specialty healthcare experience
• EMR/EHR experience
• Knowledge of CPT and HCPCS coding
• Experience with financial assistance programs
• Exposure to medical billing and reimbursement processes

Ideal Backgrounds

• Patient Benefits Representative
• Patient Access Representative
• Insurance Verification Specialist
• Financial Clearance Specialist
• Prior Authorization Specialist
• Medical Billing Specialist
• Patient Financial Counselor
• Pre-Service Coordinator
• Healthcare Revenue Cycle Representative

What Success Looks Like

✅ Insurance verification and benefit investigation expertise

✅ Strong prior authorization and referral experience

✅ Excellent patient communication and customer service

✅ Ability to explain financial responsibilities clearly

✅ Strong attention to detail and documentation accuracy

✅ Knowledge of healthcare insurance processes and reimbursement requirements

✅ Ability to work independently in a fast-paced healthcare environment

Why Consider This Opportunity?

• Stable Monday–Friday schedule
• Contract-to-hire opportunity with long-term potential
• Competitive compensation
• Opportunity to make a direct impact on patient care and treatment access
• Professional healthcare environment with career growth opportunities

This is an excellent opportunity for a healthcare professional who enjoys helping patients understand their benefits, navigate insurance requirements, and gain access to the care and treatment they need.

This is a Contract to Hire position based out of Silver Spring, MD.

The pay range for this position is $18.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Silver Spring,MD.

This position is anticipated to close on Jul 31, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.