Medical Assistant (Full-Time)

The Medical Assistant provides essential clinical and administrative support to physicians, patients, and office staff in a fast-paced podiatry practice. This role assists with patient care, in-office procedures, and day-to-day clinic operations while helping ensure an exceptional patient experience.

Medical Assistant Essential Functions/Responsibilities (other duties may be assigned):

• Welcome, room, and prepare patients for exams and in-office procedures
• Take vitals, update medical histories, record medications/allergies, and document in the EMR
• Assist physicians with minor procedures, post-op care, digital X-rays, and basic podiatric services (nail care, callus removal, diabetic shoe fitting)
• Apply dressings, DME, and provide patient instructions and education
• Manage lab specimens, complete insurance verifications and pre-authorizations, and process prescriptions as directed
• Make post-operative phone calls, answer patient questions, and provide excellent customer service
• Open, prep, clean, and close exam rooms; sterilize instruments; manage inventory and supplies
• Maintain accurate documentation, support back-office operations, and ensure HIPAA compliance
• Travel to other clinic locations to provide coverage and support as needed

Medical Assistant Required Skills and Experience:

• High School Diploma or GED required
• Completion of a Medical Assistant program OR 1+ year of clinical experience
• CMA or RMA certification preferred
• Experience with medical terminology and insurance processes (preferred)
• Strong communication, teamwork, and multitasking skills
• Ability to thrive in a fast-paced clinic environment
• Detail-oriented, professional, and patient-focused
• Willingness and ability to travel to multiple clinic locations, including Dunn, Apex, Cary, Chapel Hill, and Wake Forest, as needed
• Proficient with Microsoft 365 (Word, Excel, Outlook, Teams)

Medical Assistant Benefits Offered

• Health Insurance (Single & Family plans available)
• Life Insurance
• Disability Insurance
• 401(k) plan with Company Match
• Employee Discount Program
• Paid Time Off
• Paid Holidays

Medical Assistant Physical Requirements:

The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:

• Sit, talk, hear, and use hands to write, type, or operate office equipment
• Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
• Perform repetitive motions, including reaching overhead and typing
• Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
• Maintain peripheral vision, depth perception, and focus adjustments

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.