Inside Sales Representative

Job Description

Job Description

FLAG’s mission is to show our contractors & clients the best this industry can offer by upholding our principles of leadership, service, and exceptionalism.

For a Best-in-Class experience, partner with FLAG and allow us to demonstrate how we’re changing the industry, and how we can do the same for you.

We are looking to hire an Inside Sales Rep in the city of Gardena, CA . This is a Contract to Hire opportunity to join an aerospace company!

Job Overview
Reporting To: Inside Sales Manager
Pay Range : $24- $25/hour

Schedule: Mon- Friday (8am - 4:30pm)

Position Summary

We are seeking a detail-oriented and customer-focused Inside Sales Representative to support daily sales operations and maintain strong customer relationships. This individual will serve as a key point of contact for customer inquiries, assist with order processing and sales coordination, and ensure accurate communication between customers and internal departments.

The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced manufacturing environment.

Essential Duties and Responsibilities

• Serve as a point of contact for customers, responding to inquiries regarding products, orders, pricing, and delivery timelines.
• Process and maintain customer purchase orders, sales orders, and related documentation, ensuring accuracy and timely completion.
• Assist with preparing customer quotations, pricing requests, and sales-related documentation.
• Review and interpret customer purchase orders, product specifications, and order requirements to ensure accurate processing.
• Coordinate with internal departments, including Sales, Production, and Shipping, to communicate order status and customer requirements.
• Follow up with customers regarding outstanding quotations, order updates, and general sales inquiries.
• Maintain accurate customer records, order information, and sales documentation.
• Support the Inside Sales Manager with daily sales activities, customer account management, and order coordination.
• Identify and communicate customer concerns, order discrepancies, or potential delivery issues to the appropriate departments.
• Provide professional and responsive customer service while building positive relationships with existing customers.
• Perform additional related duties as assigned.

Education and Experience

• High school diploma or GED required.
• Previous experience in inside sales, customer service, sales coordination, or order processing preferred.
• Experience within manufacturing, aerospace, industrial products, or distribution environments is a plus.
• Familiarity with purchase orders, customer quotations, and product specifications preferred.

Required Skills and Qualifications

• Strong verbal and written communication skills with a customer-focused approach.
• Ability to read and interpret purchase orders, order instructions, and product specifications.
• Strong attention to detail with excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office, particularly Outlook, Word, and Excel.
• Ability to perform basic mathematical calculations involving pricing, quantities, measurements, and order information.
• Strong problem-solving skills and ability to follow written and verbal instructions.
• Ability to work independently while collaborating effectively with internal teams.
• Comfortable managing customer inquiries, maintaining accurate records, and meeting deadlines in a fast-paced environment.