Court Operations Associate, Anoka County, CivilProbate Division

Description

Anoka County District Court has an amazing opportunity to join the Civil/Probate Team as a Court Operations Associate in a diverse professional environment that promotes equity for all court staff and court users. This is an entry-level position performing detail-oriented work while providing excellent customer service in the courtroom public counters and over the phone.

This exciting position involves delivering exceptional service to court customers judges and other court-related employees by processing Civil and Probate case types. We are seeking individuals with a keen eye for detail excellent communication skills and the ability to thrive in a high-performance environment. As a Court Operations Associate you will have the opportunity to work independently and in teams using your judgment and available resources to handle a variety of administrative tasks. Join us in this impactful role and be part of a dynamic team dedicated to delivering outstanding service in the legal system. Extensive training is provided and knowledge is gained through on-the-job experience.

WHAT YOU WILL DO
The following are examples of major job duties expected of this position:

• Perform the full range of court operations work for civil and probate court case processing.
• Perform a variety of advanced clerical functions and multiple case types.
• Provide assistance to attorneys parties judges and the public by responding to a variety of questions in-person over the phone by mail and/or electronically.
• Perform courtroom support by working with judges or magistrates court reporters and other justice partners calling cases taking notes.
• Review enter record and update case information using an electronic case processing system and related applications and equipment.
• Schedule and maintain court calendars.
• Issues receipts for payment of court fees and fines; responsible for managing and balancing assigned till.
• May perform the duties of an Electronic Recording Equipment Operator (EREO) including setting up and testing recording equipment and recording and monitoring court proceedings.
• Attends and participates in division/team meetings and trainings; maintains knowledge of court policies process and procedures.
• Administrative duties as assigned.

MINIMUM QUALIFICATIONS
The Minnesota Judicial Branch recognizes the diverse set of skills strengths and attributes that an individual may bring into a role. If you have any combination of the experience training and education required for this position apply today!

• High school diploma or equivalent.
• One (1) year of relevant job experience or greater which may include but is not limited to customer service administrative work office and clerical work.

NICE TO HAVE

• Proficient in Microsoft office Suite with the ability to learn other job-related software.
• Certificate or degree in a related field .
• Basic knowledge of court procedures policies and records management.
• Experience with electronic document applications workflow queues and web-based video and audio platforms.
• Customer service knowledge and experience.
• Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch.
• Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules policies and statutes.

WHAT YOU WILL BRING

• Ability to learn rules of court state statutes case processing policies and procedures of the area of court assigned.
• Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner.
• Knowledge of basic math.
• Ability to work in a team-oriented environment.
• Ability to work in an inclusive multicultural and multigenerational environment that values diversity.
• Ability to inspire trust demonstrate confidence and create a positive change-capable culture that helps position employees for success.
• Ability to communicate effectively both orally and in writing .
• Ability to provide exceptional customer service while working under pressure in a high volume fast-paced environment.
• Skill in the operation of a personal computer including electronic case management system and related applications and equipment.
• Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch.
• Ability to effectively support court users who have limited experience with the judicial system.
• Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules policies and statutes.
• Well organized detail oriented and analytical.
• Ability to multi-task and balance responsibilities.

SUPPLEMENTAL INFORMATION

• This AFSCME-represented position is located in the Anoka County Courthouse at 2100 3rd Ave. Anoka MN 55303
• Work is performed primarily in an office-setting a public counter and/or in a courtroom.
• The expected hiring range for external hires for this position is $22.50 to $28.45/hr based on qualifications with a full future earning potential of $59403 - $7399 annually.
• Core business hours are Monday - Friday 8:00am-4:30pm. Initial days off: Saturday Sunday and Court Designated Holidays.

Required Experience:

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