Billing Specialist
HUB International
Billing Specialist, WealthThe Billing Specialist, Wealth supports the accurate and timely processing of advisory fee billing across HUB's wealth management client base. Working within the Orion platform and coordinating with custodians including Charles Schwab, Fidelity, and TIAA-CREF, this individual will assist with the full billing cycle for wealth advisory fees — including invoice creation and distribution, fee reviews against client contracts, reconciliation, and reporting. This role will also support active centralization and platform modernization efforts as HUB scales its billing operations. This is an entry-level role well-suited for a detail-oriented candidate looking to build a career in financial services operations.Key Responsibilities:Prepare and distribute advisory fee invoices to wealth management clients on a monthly and quarterly basisCalculate fees based on established fee schedules, current AUM data, and contractual billing arrangementsEnsure invoices are accurate, complete, and issued within billing cycle deadlinesMaintain organized records of issued invoices and client billing historyConduct periodic fee reviews to verify that billed amounts align with executed client contracts and fee schedulesIdentify and flag discrepancies between contracted rates and amounts billed, escalating for resolution as appropriateSupport the maintenance of fee schedule documentation and ensure records reflect current contractual termsAssist in auditing billing configurations in Orion against client agreements on a recurring basisAssist with quarterly and monthly advisory fee billing runs in Orion across wealth management client accountsSupport the maintenance of household structures and billing parameters in Orion in alignment with client agreementsCoordinate with custodians (Charles Schwab, Fidelity, TIAA-CREF) to obtain accurate asset data and confirm fee collectionReconcile billed advisory fees against custodian feeds and Orion records, identifying and escalating discrepancies in a timely mannerProcess fee adjustments, credits, and write-offs in accordance with approval workflows and company policyMonitor outstanding receivables and follow up on unpaid or disputed invoices with advisors and custodian contactsDocument billing exceptions and resolutions for audit trail purposesSupport month-end close activities related to advisory fee revenue recognition and deferred billingGenerate and distribute billing reports and aging summaries for management reviewCollaborate with the accounting team to ensure billing activity is accurately reflected in the general ledgerAssist with ongoing billing centralization initiatives, including data migration, process documentation, and workflow standardization across entitiesSupport implementation and testing activities related to new billing platforms and system enhancementsParticipate in process improvement efforts and contribute to building scalable billing operations as the platform growsQualificationsNo prior billing experience required; 0–1 years of experience in billing, accounts receivable, accounting, or a related field preferredAssociate's or Bachelor's Degree in Accounting, Finance, or Business Administration preferred; equivalent coursework or work experience consideredExposure to wealth management, RIA, financial services, or third-party administration a plus but not requiredClear written and verbal communication skillsAbility to manage competing priorities and meet deadlines during peak billing periodsEagerness to learn in a fast-paced, growing environmentSkillsMicrosoft Excel (intermediate: VLOOKUP, XLOOKUP, pivot tables, formulas)Orion (or comparable billing/portfolio management platform) — training providedCustodial platform familiarity: Charles Schwab, Fidelity, TIAA-CREF (preferred, not required)General ledger and accounting systemsAttention to detail and data accuracyTime management and prioritization in a high-volume environmentFeatured Benefits:Compensation: $25.00-$28.85 per hour6% yearly discretionary bonusMedical insurance, Vision insurance, Dental insurance, 401(k) plus match, Company Paid STD, Life Insurance, & parental leaveMonday-Friday (8am-5pm)2 weeks of vacation, sick leave, personal days, and floating holiday'sHybrid scheduleNo travel requiredHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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