Sr. Quality Assurance Engineer

Sr. Quality Assurance Engineer

Join Komatsu and be part of something big! This position assists the Quality Assurance Manager in the establishment and improvement of the overall quality of the processes, procedures, and practices used throughout the KMD organization. This position is to coordinate and direct the companywide efforts to identify, solve, and implement product and reliability improvements in all machines produced in its facilities that are used worldwide.

Key Job Responsibilities:

• Implement Juhin (serious quality problem) registry and establish goals and completion dates based upon prioritization such as major failures, high dollar expense, and high frequencies.
• Review and analyze monthly warranty claim expenses and assign prioritized action plans to respective departments.
• Assist in establishing and implementing SQP processes within major supplier organizations and conduct monthly quality improvement meetings, reporting results of goals and action plans.
• Analyze TSIs, ETSIs and other field data and provide technical data to all involved areas.
• Develop and analyze quality indexes to ensure that Product Quality is within the Company's requirements and goals.
• Report the results of these indices to Komatsu corporate office at the assigned time intervals.
• Follow department annual capacity and cost plans and implement necessary actions.
• Direct and guide the activities of Service, Manufacturing, Engineering, Warranty, Quality Control, and Marketing to ensure that action plans are followed and achieved.
• Indirect supervision of engineering, service, and manufacturing personnel, providing direction and prioritization of critical issues relating to product quality, reliability, and performance.
• Coordinate with Parts and Sales Departments the impact which product resolutions may have on their departments.
• Develop QA orders on to the factory for campaign and modification parts.

Qualifications/Requirements:

• Minimum of a BS degree in Engineering (electrical and/or mechanical).
• 5 to 7 years of experience in engineering, manufacturing, and/or service.
• Knowledge of construction and mining equipment, Komatsu products preferred.
• Working knowledge of Quality Control and Quality Assurance practices and procedures and industry standards.
• Persuasive communication skills and the ability to interface with all levels of people.
• Excellent presentation and writing skills.
• Strong working skills with computers (spreadsheets, data bases, etc.)
• Strong analytical skills (economic and analysis).
• Strong organizational skills.

Hiring Range: $79,280 - $99,100

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. Health benefits, 401k and/or employee savings programs, employee time off, employee and family assistance programs, disability benefits, life insurance, and employee learning and development programs are available.

Diversity & Inclusion Commitment: At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration, and authenticity, we are committed to continually advancing in our support of diversity and inclusion.

Company Information: Komatsu develops and supplies technologies, equipment, and services for the construction, mining, forklift, industrial, and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries.

EEO Statement: Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.