IT Program Manager

Job TitleESSENTIAL FUNCTIONSProject Execution & Delivery: Lead the full lifecycle of Azure and M365 deployment projects from initiation through closeout. Ensure tasks are completed on schedule and meet business requirements.Stakeholder Communication: Collaborate with business leadership, technical teams, and vendors to ensure project alignment and maintain effective communication throughout the project.Change Support: Support change management efforts by coordinating training, end-user communications, and feedback collection to support adoption.Vendor Coordination: Oversee vendor related tasks, ensuring they meet project goals and contract requirements.Technical Coordination: Work alongside deployment engineers, technicians, and other technical staff to ensure implementations align with scope and technical specifications.Proof of Concept & Pilot Support: Coordinate and assist with technical proof of concept initiatives and pilot rollouts to validate project plans.Status Reporting: Provide regular project status updates, including milestones, risks, issues, and budget tracking, to stakeholders and leadership.Risk & Issue Tracking: Identify project risks and issues, document mitigation plans, and escalate concerns as needed to leadership.EDUCATION & CERTIFICATIONSEducation: Bachelor's degree in Business Administration, Information Technology, or a related field.Preferred Certifications: CAPM, PMP, PRINCE2, or relevant Azure/M365 certifications such as Microsoft Certified: Azure Administrator Associate or M365 Certified: Modern Desktop Administrator Associate.EXPERIENCEProject Management: At least 4-6 years of project management experience, including large-scale IT deployment projects.Microsoft Azure & M365: Demonstrated expertise in Microsoft Azure and M365 implementations, focusing on cross-functional deployments.Vendor Management: Proven experience in vendor management and coordination.KNOWLEDGEProject Management Tools: Proficiency with project management software (e.g., Microsoft Project, Smartsheets, or similar tools).Change Management Basics: Familiarity with change management processes and support activities.Cloud Concepts: Understanding of cloud technologies and principles, particularly Azure and M365 services.Compliance Awareness: Knowledge of IT compliance standards (e.g., HIPAA, SOC-2, ISO 27001).Continuous Learning Mindset: Passion for staying up to date with industry trends, emerging technologies, and best practices.SKILLS & ABILITIESProject Management: Ability to manage technical projects and drive cross-functional initiatives.Communication & Leadership: Strong ability to present security concepts to technical and non-technical stakeholders.Strategic Thinking: Align security initiatives with business and IT strategies.Technical Leadership: Guide teams in implementing best practices for clinical operations.Detail-Oriented: Maintain strong attention to detail and organizational skills.Leadership & Mentorship: Strong ability to mentor and guide development teams, fostering technical growth and collaboration.Effective Communication: Ability to translate complex technical concepts into clear insights for both technical and non-technical audiences.Project & Time Management: Skill in managing multiple projects, prioritizing tasks, and delivering high quality solutions within deadlines.ENVIRONMENTAL WORKING CONDITIONSNormal office environmentMay require up to 50% travel.PHYSICAL/MENTAL DEMANDSRequires sitting and standing associated with a normal office environment.Manual dexterity using a calculator and computer keyboard.ORGANIZATIONAL REQUIREMENTSHOPCo Mission, Vision and Values must be acknowledged and adhered toThis description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.