QA Test Analyst (Manual & Automation)

QA Test Analyst (Manual & Automation)

Bilingual Spanish Testing Focus

Location: Hartford, CT
Hybrid: Required one day in office a week.

Local Candidates Preferred:
Candidates should currently reside in Connecticut or be willing to relocate before onsite work begins.

Position Overview

The Connecticut Department of Social Services (DSS) is seeking an experienced QA Test Analyst with expertise in manual and automation testing to support mission-critical enterprise applications that deliver essential services to Connecticut residents.

A significant need for this position is the testing and validation of Spanish-language functionality and content. Therefore, professional proficiency in both English and Spanish is highly important for this assignment.

The selected tester will be expected to perform functional QA activities involving Spanish-language screens, correspondence, notices, messages, workflows, and other resident-facing content. The tester must be capable of independently reviewing Spanish-language content for functional accuracy, consistency, completeness, and alignment with the approved English-language requirements and expected business outcomes.

Spanish-language proficiency is being sought specifically because of the testing responsibilities associated with this assignment. Candidates will be evaluated based on their ability to perform the required QA responsibilities and demonstrate the language proficiency necessary to validate Spanish-language application functionality and content.

This role will work closely with business stakeholders, developers, business analysts, solution architects, project managers, and technical teams to ensure applications meet business requirements, technical specifications, State policies, and federal regulations.

The ideal candidate has experience testing complex enterprise systems within State government, Human Services, Healthcare, Medicaid, Medicare, or Eligibility programs. Candidates who understand policy-driven applications and business terminology used in public-sector environments will be highly successful in this role.

Bilingual Spanish Testing Requirement

This assignment has a substantial Spanish-language testing component.

Candidates should demonstrate professional working proficiency in both English and Spanish, including the ability to:

• Read and comprehend complex Spanish-language application content.
• Validate Spanish translations against approved English-language requirements and source content.
• Test Spanish-language screens, fields, labels, instructions, error messages, alerts, and other user-facing functionality.
• Validate Spanish correspondence, notices, forms, and other resident communications.
• Identify incorrect, incomplete, inconsistent, misleading, or contextually inappropriate Spanish-language content.
• Validate that Spanish and English application experiences provide consistent business functionality and outcomes.
• Develop and execute test cases specifically covering Spanish-language functionality.
• Document Spanish-language defects clearly for business and technical teams.
• Communicate identified discrepancies to English-speaking project stakeholders.
• Perform regression testing of Spanish-language functionality following application changes.

Candidates should be prepared to demonstrate the level of Spanish-language proficiency necessary to perform these job-related testing responsibilities.

Preferred Industry Experience

Strong preference will be given to candidates with experience supporting one or more of the following:

• Connecticut DSS or other State Government agencies
• Human Services (HHS)
• Medicaid
• Medicare
• Medicaid Eligibility
• Eligibility and Benefits Management Systems
• Integrated Eligibility Systems (IES)
• SNAP
• TANF
• Child Care Programs
• Healthcare Exchange implementations
• Money Follows the Person (MFP)
• Medicaid Waiver Programs
• Long-Term Services and Supports (LTSS)
• Public Sector modernization initiatives
• Policy-driven enterprise applications

Candidates with experience interpreting State and Federal policies, eligibility rules, and healthcare terminology will be highly valued.

Required Qualifications

• Five (5) or more years of Quality Assurance experience testing large enterprise applications
• Strong hands-on manual testing experience
• Experience with test automation and automated testing frameworks
• Professional working proficiency in English and Spanish sufficient to perform Spanish-language application and content validation
• Experience working throughout the Software Development Life Cycle (SDLC)
• Strong understanding of Quality Assurance methodologies, testing processes, and best practices
• Excellent analytical, troubleshooting, and problem-solving skills
• Strong written and verbal communication skills
• Experience working directly with business stakeholders and technical teams
• Ability to interpret business requirements and convert them into detailed test scenarios and test cases
• Experience working within Agile/Scrum development environments
• Experience using Jira for defect tracking and Agile project management