Project Manager

Project Manager

Location: Texas City

Skill: SAP CRM Service Functional

We need CRM service in after sales of manufacturing products of iBase and Pricing. Job description:

• Hands-on functional experience in design, configure & customizing in SAP CRM 7.0: BP, Master Data, Technical Master Data,

• SAP CRM Fiori apps, HANA, Gateway OData services, Integration with Fiori.

• Service: Service Contracts, Service Requests, Service Orders, Install base/Equipment/Technical Master Data.

• Business Activity, Task, Service Tickets, ERMS.

Working knowledge and good experience in Gateway foundation, Odata services, Fiori/UI5 apps, HANA CDS Views, Fiori Smart Business on HANA, Integration through PO, CRM middleware, BDOCs, IDOCs, ABAP – RFCs, BAPIs, debugging, XML Web Services for SOA solutions in SAP CRM, Fact sheet, BRF+, Multi-Channel Foundation, Micro services Senior SAP CRM Service Functional Analyst/Project manager.

• Experience in business process definition, requirements definition, solution architecture

• Experience with writing Functional Specs for RICEFW

• Strong interpersonal, oral, presentation, and written communication skills.

• Excellent Project Management skills

• Proven ability to estimate & manage a portfolio of projects

• Strong interpersonal, oral, presentation, and written communication skills.

• Ability to work seamlessly with business stakeholders in a demanding, dynamic environment.

• PM certificate (ex: PMI) preferred

• Extensive domain knowledge in the Spares sales Order Management space for a manufacturing company.

• Very familiar with Part returns, Logistics & Procurement integration and financial integration.

• 100% on-site SCLA.

• 10+ years of SAP experience with a Bachelor's Degree

Individual Accountabilities:

• Strong results orientation (driving to deadlines, project goals, etc.).

• Document clear and complete requirements for solutions of any scope and complexity.

• Provide functional knowledge of SAP systems and data.

• Implement necessary configuration within SAP CRM to meet business requirements

• Ensure proper documentation is created for all projects/changes.

Skills: Required

• SAP CRM Service Management Experience (especially Service Case management)

• Web UI, Fiori / UI5, ALE /IDOCs, LSMW, RFC Interfaces

• Business Process knowledge:

• Field Service / Service Contracts / Entitlements / Service Orders / Returns / Repairs

• SAP Functionality:

• Functional Locations, Labor Confirmations / Installed Base, Serial Numbers, Equipment, iObjects

Skills: Nice to have

• ECC Plant maintenance (PM) experience (nice to have)

• ECC Project Systems (PS) Module and WBS elements (nice to have)