Senior Ops Manager

Job Description

Job Description

The General Manager is responsible for overall leadership and management of the Logistical Operations of the organization. This individual will be responsible for the daily monitoring, dispatching, and follow up of all activities including, but not limited to, staffing and recruiting to shape program and development strategies for the operation.

This position is a key leader of the organization and requires professionalism in all forms of communication. This includes written and verbal presentations as well as in-person interactions with all Independent Contractors, staff, and management team. Inter-professional communication skills are necessary to continue the team-based approach to mitigating issues and maintaining success at the location.

This position will also require planning and implementation of both current and new policies and procedures, as needed to meet the goals of the company, including budget and financial goals of the operation.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include but are not limited to):

• Lead and direct the daily operational activities of the dispatching staff while continuing to monitor and follow through on all logistical processes.
• Responsible for the development, implementation, and management of processes, policies, and procedures to efficiently manage the assigned departments including; Courier Services, Dispatch, Training Team, Field Operations, Operational Administration, Operational Current/Future Planning, scheduling, asset management, and other operations responsibilities.
• Lead supply chain improvements in all areas of our logistics operations, strategic initiatives and/or space and capacity planning.
• Lead the team in performing operational analysis, process improvement, capacity planning and project management.
• Specific emphasis is placed upon the ability to generate, develop, and implement logistics-related cost-reduction projects utilizing all human resources to improve productivity, quality, and profitability for the company's logistics and warehouse operations.
• Analyzes proposed schedules, routes and rates, initiates preparation and distribution of proposed schedule changes, and submit analyses of data changes make recommendations to senior leadership.
• Selects and recommends personnel for development and provides direction in the training to support that development.
• Manages and ensures the department compliance with customer contracts and Federal, State, and Local Regulations.
• Demonstrates effective leadership by managing the timely department reviews, recommends personnel for staff positions, and ensures proper training and development programs for assigned personnel for supervisory positions.
• Follows and implements all company policies and procedures as specified by the various supporting departments including Accounting, Human Resources, Administration, IT, Safety, and Quality.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Extensive experience in the recruiting and managing Independent Contract Drivers.
• Must have at least 5 years of managing employees within a departmental environment.
• This position prefers a Bachelor of Science degree in Logistics or Supply Chain Management or related field with a minimum of 10 year 's experience in a Transportation/Logistic Industry in a leadership position with a mid to large fleet.
• Prior experience working in a 3PL environment, or time sensitive freight industry is preferred.
• Ability to be a strong leader, build relationship with staff and customers, and have a passion for continuous improvement is a must.

Last Mile Home Delivery

Company Description

Last Mile Home Delivery