Receptionist/Administrative Assistant

Position Summary A well-established Baltimore law firm is seeking a professional, organized, and customer-service-oriented Receptionist / Administrative Assistant to serve as the first point of contact for clients, visitors, and callers. This position plays a critical role in creating a positive client experience while providing administrative support to attorneys and staff throughout the firm. The ideal candidate is polished, dependable, detail-oriented, and capable of managing multiple priorities in a fast-paced professional environment. Essential Responsibilities Reception & Client Services Greet clients, visitors, and vendors in a professional and welcoming manner. Answer and direct incoming telephone calls using a multi-line phone system. Manage visitor sign-in procedures and conference room scheduling. Coordinate refreshments and meeting arrangements for clients and guests. Receive, sort, and distribute incoming mail, packages, and deliveries. Maintain reception and common areas to ensure a professional appearance. Administrative Support Provide administrative support to attorneys, paralegals, and firm management. Draft, edit, proofread, and format correspondence and other documents. Schedule meetings, appointments, and conference calls. Manage calendars and assist with coordinating attorney schedules. Assist with data entry, filing, scanning, and document management. Prepare outgoing mail, courier packages, and certified mailings. Order and maintain office and kitchen supplies. Assist with client intake and onboarding processes. Support special projects and firm-wide initiatives as assigned. Records & Office Management Maintain physical and electronic filing systems. Assist with document organization and records management. Coordinate office equipment service requests and vendor communications. Ensure confidentiality of client and firm information at all times. Qualifications High school diploma or equivalent required; Associate's degree preferred. Minimum of 2 years of receptionist, administrative assistant, or office support experience. Prior law firm, professional services, or corporate office experience preferred. Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams. Strong written and verbal communication skills. Excellent customer service and interpersonal skills. Strong organizational skills and attention to detail. Ability to manage multiple tasks while maintaining professionalism and accuracy. Professional appearance and demeanor. Preferred Qualifications Experience working in a law firm or legal environment. Familiarity with document management systems and legal terminology. Experience supporting multiple professionals in a fast-paced office setting. Schedule Monday – Friday Full-Time | In-Office The successful candidate will be a dependable team player who delivers exceptional client service, maintains a high level of professionalism, and contributes to the efficient operation of the firm. #J-18808-Ljbffr