Senior Engineer

Senior Engineer, Modern Workplace

Job Description

Midwest Vision Partners is looking for a Senior Engineer, Modern Workplace to own the endpoint and identity engineering that enables 1,500 employees and 140+ physicians across 70+ locations to deliver patient care. In this role, you will have the opportunity to build operational discipline, close meaningful technical gaps, and shape how a growing healthcare organization experiences IT.

The expected on-site cadence is two to three days per week at MVP's Resource Center in downtown Chicago.

WHAT YOU WILL BE WORKING ON:
• Own endpoint engineering and lifecycle across Windows and mobile platforms, partnering with hardware procurement and field services partners on asset handling, staging, and distribution
• Administer and mature MVP's Modern Workplace stack - including cloud identity, on-premises directory services, and mobile device management
• Lead identity and access operations including SSO integration, MFA enforcement, directory provisioning, and lifecycle automation
• Own and document the full PC, laptop, and tablet lifecycle - from onboarding and distribution through offboarding, reclamation, and refurbishment
• Design and maintain mobile device management configuration and onboarding processes for iOS and Android fleet expansion
• Operate as the day-to-day technical point of contact with MVP's managed services and hardware procurement partners on endpoint and identity work
• Triage tier-1 endpoint security events and coordinate with the managed services partner on escalations
• Partner with the Director on end-user support experience improvements and self-service portal rollout
• Maintain operational discipline through documented runbooks, change management participation, and measurable service metrics
• Accept and assist with escalations from the managed services partner and internal resources in areas outside your primary domain - including networking, logistics, and software management - as team size requires
• Travel to clinic and surgery center locations as needed to perform hands-on work or coordinate with vendors on-site

WHAT WILL MAKE YOU AWESOME:
• A genuine engineering mindset paired with the discipline to document what you build
• Genuine curiosity and a bias toward solving problems with available resources and in collaboration with peers - balanced by disciplined change management practices and a commitment to documenting what you build before you move to the next thing
• Comfort operating as the day-to-day technical point of contact in a multi-vendor environment without slipping into ticket-taker mode
• A bias toward automating repetitive work
• Calm execution discipline in a PE-backed environment that moves quickly
• Interest in shaping how a growing workforce experiences IT as a service, not a help desk
• Comfort with broad-based IT work and willingness to ramp up outside your primary domain when the team needs it

WHAT YOU KNOW:

To be successful in this role you will have the following experience or knowledge:
• 4 to 6 years of experience in IT engineering with demonstrated depth in endpoint and identity platforms
• Hands-on experience with cloud identity and endpoint management platforms - including MDM policy management, conditional access, SSO/SAML configuration, and on-premises directory administration
• Working knowledge of Google Workspace administration
• Experience with identity lifecycle automation - directory provisioning from HRIS systems, SCIM configuration, and scripted lifecycle workflows
• Track record contributing to technical projects in environments with managed services providers, field services, and hardware procurement partners
• Familiarity with endpoint security tooling and EDR triage at the operational level
• Comfort with ITSM platforms and ITIL operational practices
• Networking fundamentals; experience with enterprise-grade managed switching and wireless platforms a plus
• Healthcare or regulated-environment exposure preferred; HIPAA awareness expected

COMPENSATION & BENEFITS

Salary Range: $105,000 - $118,000 annually

The base range for this role is shown above. It is not typical for a candidate to be hired close to or at the maximum of the pay range. Base pay depends on individualized factors including experience, qualifications, job-related knowledge and skills.

MVP offers competitive benefits and perks including:
• Medical benefits
• Dental benefits
• Vision and optical benefits
• 401(k) retirement plan with company match
• Flexible spending accounts
• Employee assistance program
• Seven (7) company paid holidays
• Paid time off
• Paid parental leave
• Paid sick leave
• Supplemental benefits including life, disability, AD&D, accident, critical illness benefits and more

ABOUT MIDWEST VISION PARTNERS

Vision is a precious gift. Midwest Vision Partners (MVP) is focused on improving and preserving it for as many patients as possible by cultivating a network of world-class ophthalmologists and optometrists who provide exceptional, patient-centered care. Headquartered in Chicago, MVP proudly supports prominent eye care professionals in 70+ locations across Ohio, Michigan, Pennsylvania, West Virginia, and Illinois, with over 140 physicians and 1,500 employees all focused on providing top-notch, customized results for each of our patients.