Executive Director

Executive DirectorThe Executive Director is responsible for the overall performance of all company operations under their supervision. The Executive Director is responsible for the implementation of Company Policies and Procedures, Strategic Plan, and Quality Assurance Initiatives. Will also drive financial performance through superior service delivery recognized by both external and internal stakeholders. The Executive Director will provide leadership support and tools to operations to meet established goals. The Executive Director acts as a liaison with government officials and provider associations and will function as a liaison between operations and the Leadership Team.ResponsibilitiesReviews Operation's performance/support needs with Executive ManagementAnalyzes Operations and Branch Staff for alignment with, and promotion of BrightSpring's vision, mission, and valuesResponsible for leading all operations under their supervision to maximize revenue and EBITDAResponsible for evaluating and implementing corrective action plans to improve the financial performance of each operation that is not meeting its financial targetsParticipates in the development of annual budgets and operational plansProvides operations with leadership support and tools to meet established goalsBuilds business, increase sales to meet/exceed goalsReviews Sales Plans and consult with the Corporate Sales Team regarding implementation strategiesResponsible for evaluating potential growth opportunities through expanding servicesCoordinates training staff on systems, standard processes, company policies and proceduresProvides leadership support and guidance to operations experiencing performance issues and/or administrative vacancies by implementing standard processes to improve service delivery and outcomesEstablishes relationships and functions as a liaison between operations and the Executive Leadership TeamAssesses processes and performanceEffectively leads and deploys the resource of the Core Team (QAM, HRS, etc) as required to support operationsAssists with process implementation geared to improve performance goalsProvides support and supervision to Operation's with Branch Manager vacanciesEnsures each service site develops and fully implements a targeted recruitment and retention plan by partnering with HR and Talent AcquisitionOther duties as assignedQualificationsBachelor's Degree in Human Services, Business or a related field; Master's Degree is preferredThree to five years or more of progressively responsible experience with the proven ability to effectively manage operations, systems, processes, and peopleThree or more years of supervisory experience with at least five direct reportsOutstanding organization and leadership abilitiesExcellent communication (oral and written) and public speaking skillsExperience in Home Care or related healthcare field preferredProficiency in technology and all Microsoft Office solutionsWorking knowledge of Federal, State, and local regulations of the business (area) they are responsible forExcellent Customer Service skillsKnowledge or previous experience working in an office setting with computers, phones, and other related tasksAbility to travel 25-50% or as neededAbout Our Line of BusinessResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs.