Access Control Technician

Access Control Technician

Under the direction of the Manager Access Control, the Access Control Technician provides access control services throughout University Hospital and its associated facilities. Primary responsibilities include the installation, maintenance, and protection of physical security components such as doors, hardware, and electronic security devices. The technician is also responsible for responding to routine and emergency service requests, ensuring equipment is used properly and securely, and maintaining accurate records of all work performed.

Responsibilities

Uses, maintains, and safeguards all department-issued equipment, including tools, monitoring devices, and security hardware.

• Installs, repairs, and maintains electronic and mechanical access control systems in accordance with departmental guidelines and applicable regulations.
• Completes assigned projects in alignment with departmental policies and New Jersey state laws.
• Follows scheduled work assignments and prioritization as directed by the Access Control Manager.
• Responds promptly and effectively to routine and emergency service calls.
• Accurately completes Access Control Request Forms, work orders, and daily activity logs.
• Assists the Access Control Manager in managing and tracking inventory of departmental equipment and supplies.
• Supports departmental efficiency by arriving on time, completing assignments promptly, and maintaining strong attendance.
• Prepares detailed reports and maintains clear oral and written communication with staff and supervisors.
• Adheres to day-to-day operational standards and procedures established by the department.
• Understands and adheres to University Hospital's compliance standards as they appear in University Hospital's Corporate Compliance Policy, Code of Conduct, and Conflict of Interest Policy.
• Keeps abreast of all pertinent federal, state, and University Hospital regulations, laws, and policies as they presently exist and as they change or are modified.

Qualifications

High School Diploma or GED Certification required.

• Two (2) years of clerical/data entry experience, preferably in a customer service-oriented setting. Detail oriented with excellent telephone etiquette required.
• Must be a team player with strong time and stress management skills.
• Strong problem solving and conflict de-escalation skill.
• Excellent communication and interpersonal skills a must. Knowledge of personal computer applications required.
• Additional customer service experience may be substituted for clerical experience at management's discretion.

What We Offer

• Vacation Time
• Medical & Prescription Drug Coverage
• Dental & Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Short- & Long-Term Disability Insurance
• Pension Plan
• Pet Insurance
• Employee Assistance Program (EAP)
• Professional Development

Probationary Rate: $30.53 - Job Rate: $31.03 - Two (2) Year Rate: $31.96. University Hospital considers multiple factors when determining compensation, including (but not limited to) the scope and responsibilities of the position, the candidate's relevant work experience, education and training, key skills, internal equity, market data, and organizational needs. The expected salary range for this position is in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.

University Hospital is one of the nation's leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.