Residential Floor Technician

Job Description

Job Description

Ease Carpet Cleaning is looking for a customer-focused Residential Floor Technician who enjoys being face-to-face with clients, educating them, and providing excellent service in the field. This role combines hands-on cleaning work with consultative sales—helping homeowners and businesses understand how to care for their floors and surfaces long-term.

What You'll Do

• Conduct onsite consultations to understand client needs and recommend appropriate services
• Assist and notify the supervisor about low inventory levels or equipment needs
• Proactively educate clients on post-cleaning care for their floors and surfaces
• Create and present estimates and invoices using our company software
• Keep daily tasks organized using our company checklists
• Prepare for every job using the load list to ensure all materials and equipment are ready
• Fulfill “on-call” needs such as floods, emergency calls, evenings, or weekends
• Complete required training and stay current on best practices
• Communicate with clients before and after jobs about potential trouble areas or stains
• Leave gift bags and marketing materials at each job
• Communicate with the company dispatch team before and after jobs, and as needed during the day
• Maintain professional appearance and follow company uniform standards
• Support revenue growth across all company brands
• Obtain client signatures on pre-work and post-work completion forms 
• Perform all cleaning on all types of flooring and upholstery 
• Mix cleaning solutions according to specifications and safety guidelines
• Ensure all equipment is returned to the van and shop after each job
• Keep equipment clean, organized, and in good working condition

What We're Looking For

• Safe jobsite practices
• Customer communication
• Team collaboration
• Attention to detail
• Time management
• Professional accountability

CORE Values

• Communication
• Own My Role
• Remain Teachable
• Everybody Matters

What We Offer

• Bonuses based on client satisfaction
• Commissions on sold services
• Life, dental and vision insurance available
• Long term and career growth opportunities
• On the job support and training
• Family-friendly company culture and company activities

If you’re ready to bring reliability, care, and professionalism to every shift, we’d love to hear from you. Apply today!

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