Program Manager

Overview Job Location: 1795 Whitney Avenue, Hamden, CT 06517 - Hamden, CT 06517 Position Type: Full Time | Education Level: Graduate Degree Program Manager – Olsen House (Women’s Residential SUD Program) BHcare is developing a new Clinically Managed High-Intensity Residential Substance Use Disorder treatment program (ASAM 3.5) in the Greater New Haven area. This program will provide a highly structured, trauma-informed, and person-centered setting for female-identifying adults with moderate to severe substance use disorders, including those with co-occurring mental health conditions. The program is designed to support individuals in reducing substance use, building sustainable recovery skills, and enhancing overall health and functioning. This position is 40 hours per week and the schedule is Tuesday 12pm-8pm and Wednesday-Saturday 8am-4pm. Responsibilities Program Leadership & Operations Lead daily operations of a women’s residential SUD treatment program Ensure delivery of trauma-informed, person-centered, evidence-based care Oversee programming, engagement, and compliance with ASAM standards Clinical Leadership & Staff Development Supervise and mentor clinical staff, peer specialists, and residential team members Lead hiring, onboarding, training, and ongoing staff development Facilitate team meetings and provide individual and group supervision Compliance & Quality Assurance Ensure adherence to ASAM criteria, regulatory standards, and payer requirements Monitor documentation quality and program performance Prepare for and participate in audits and accreditation reviews Collaboration & Direct Support Partner with interdisciplinary teams to deliver coordinated care Provide clinical support and coverage when needed (assessments, groups, crisis intervention) Build relationships with families, community partners, and referral sources Qualifications Master’s degree in a behavioral health field (MSW preferred) Active, independent clinical license in Connecticut 5+ years in substance use treatment, including residential experience 2+ years of leadership or supervisory experience Knowledge of ASAM 3.5 level of care (preferred) Strong communication, leadership, and organizational skills Valid driver’s license and ability to transport clients as needed Why Work at BHcare? Mission-Driven Work: Make a meaningful impact by supporting individuals, families, and communities through behavioral health and recovery services Collaborative Culture: Join a supportive, team-oriented environment where your voice and contributions matter Growth Opportunities: Access ongoing training, professional development, and opportunities for career advancement Values-Based Organization: Work for an organization guided by quality, respect, integrity, innovation, and recovery Community Impact: Be part of a team dedicated to creating healthier, stronger communities We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member status. #J-18808-Ljbffr