Helpdesk Tech Lead - Elevate IT Support & Jira Automation
CareTria, Inc.
CareTria, Inc. is looking for a Helpdesk Tech Lead in Somerset, NJ. The role involves providing technical assistance to end users, managing incidents, and training Level I Technicians. Candidates should have at least 3 years of IT experience and a strong understanding of computer systems and software. The position offers a full-time schedule in-office and includes health benefits, retirement options, and paid time off. Join us to make a difference in technology support! #J-18808-Ljbffr CareTria, Inc.
- Helpdesk Tech LeadView all jobsHelpdesk Tech LeadSomerset,... ...technical assistance and support to end users with... ...hardware and software.• Jira (ITSM tool) skillset to... ...up notifications and automation rules· Using Jira Automation... ...’ experience in an IT-related position**...SuggestedFull timeWork at officeRemote work
$120k - $151k
...Systems is seeking a Technical Support Lead to join our growing team in... ...functionally with Engineering, IT, Operations, Product Management... ...technical support, product support, helpdesk, field support, or another... ...platforms such as Salesforce, Jira, Microsoft or similar...SuggestedTemporary workRemote workFlexible hours- Toolbox OTT is seeking an IT helpdesk specialist to provide first-line support for customers with information technology issues, including remote software implementations and follow-up support by phone, email, and web. You will document activities, track KPIs, and stay...SuggestedRemote job
$80k - $85k
Lead IT Infrastructure Support Engineer Remote | Full-Time | Infrastructure & Cloud Platforms Who We Are... ...savings, expand access, and elevate patient care. What We Are Looking For... ...resolution, reduced manual toil through automation, and a high‑performing support team...SuggestedFull timeLocal areaRemote workFlexible hours$100k
...Description Job Description Title: Senior Tech Lead Support Location: New York Garan... ...modern productivity and AI tools through automation and continuous improvement. The Senior... ...Familiarity with ServiceNow CMDB and IT asset management practices. Strong communication...SuggestedWork at officeRemote workShift work- Cqmedical is looking for a Helpdesk Lead - Technical Support in Pennsylvania to oversee support for end users within the IT department. This role involves advanced troubleshooting of complex issues, support for Windows 10/11 and Microsoft 365, and mentoring junior staff...
- Canonical is a leading provider of open source... ...and offers support for a wide range of... ...quality and wants to elevate our brand positioning... ..., measure and use automation and AI to make... ...management tools like Jira What we offer you... ...is a pioneering tech firm at the forefront...Remote jobWork at officeWork from home
- ...Services Supervisor to manage the ACE front desk and student employees, coordinate user support for students, faculty and staff, and supervise evening lab operations. You will work with the IT Support Supervisor on escalations, schedule coverage, assist with events, and...Afternoon shift
- Brown Rudnick LLP in New York seeks a Senior Technology Support Specialist to deliver best-in-class IT support to our firm. You will cover Service Desk, troubleshoot hardware, software, and networking issues, and assist with conference technology. The ideal candidate has...
- Reflection AI is seeking a Member of Technical Staff - IT Engineer to manage and improve the company’s IT... .... You will implement systems (MDM, SSO), automate onboarding/offboarding, protect security posture, and support office expansion with AV, networking and access controls...Work at office
$147.5k - $245.9k
...jobs. For over 300 years, we’ve supported financial stability and... ...We are looking for a hands-on Tech Lead (Java) to drive the design, development... ...excellenceDevelop automation to detect, prevent, and resolve... ...Recruitment Agency Partner, it is essential and your responsibility...Full timePart timeInternshipWorldwide- Application Support Tech Lead Analyst (Digital Custody Assets) - Vice President Job Req Id: 26968040 Location(s): Sydney, New South Wales... ...-on experience with modern observability, monitoring tools, automation tools, and resiliency management — including Open Telemetry,...Full time
$110k - $120k
As a leading financial services and healthcare technology company... ...Reliability Engineer (SRE) / L3 Support EngineerGetting to know us:As... ...career on our Quality & Automation team. You will learn modern test... ...monitoring.Experience with PagerDuty, Jira Service Management, or...Ongoing contractFull timeCasual workRemote workFlexible hours$83.6k - $104.4k
...Job Title : IT Systems Engineer Team... ...students, followed by support that lasts through... ...and drive the automation that removes friction... ...administer tools like Jira Service Management,... ...Partner with team leads across the org to translate... ...escalated from the helpdesk queue related to...Full timeWork at officeImmediate startRemote workVisa sponsorshipWork visaMonday to Friday2 days per week3 days per week$150k - $180k
...strategic insight, market‑leading expertise, and... ...curious support engineer to join our... ...observability, and automating away the manual checks... ...teams to elevate and resolve complex... ...Bachelor’s degree in an IT related discipline... ...platforms, Git, and Jira Curiosity about AI...Minimum wagePermanent employmentWork at officeShift work- ...Aligned Automation Services Pvt Ltd | Contract Lebanon, United States | Posted on 01/19/2026... ...We are seeking a skilled HSE Application Support Specialist to provide technical and functional... ...applications in accordance with defined IT & Cyber Security Policy – this is a...Contract work
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- ...collaborative culture. We are seeking a GRC Tech Lead (Hybrid - NY) on a contract basis to support our Customer’s business needs.... ...cross-functionally with IT, Risk, Compliance, and business units to optimize GRC workflows, automate controls testing, and improve audit...Contract workFor contractors3 days per week
- We are partnering with a client who is seeking an experienced IT Support & Cloud Operations Specialist to join our team. This role combines advanced end-user support with exposure to cloud infrastructure and IT operations. The ideal candidate is a strong problem solver...
$70 - $100 per hour
...team members can feel safe and supported, but also challenged and... ...our services to offer managed IT with a security and compliance... ...real. About the role The Lead Support Engineer will oversee... ...Comfort and familiarity with LLM automation tools, and management. (Know when...Hourly payPart timeFor contractorsWork at office$160k - $228.5k
...virtual and in-person interactions support our culture.Business Overview:... ..., and Investment Governance: Lead annual planning, budgeting,... ...focused on simplification, automation, organizational efficiency, and... ...knowledge of Excel, Apptio, Agile IT methodology and SAP knowledge...Work at officeLocal area3 days per week- ...Employee US Summary The Jira Administrator will be... ...configuration, workflow automation, user and permission management... ..., and operational support for large user... ...and Migration Delivery Lead Jira Cloud migration and... ...Equipment, and HealthTech. It is engineering led, with...Temporary workWork at officeLocal areaRemote workWorldwideShift work
$120k - $150k
...We are looking for a highly capable IT Systems Engineer to support and scale end-user computing and IT infrastructure... ...will be responsible for designing, automating and improving systems that enable a... ...access controls across systems Lead endpoint lifecycle management,...For contractorsCasual workWork at officeLocal areaRemote work$300 per month
...like." — Prashant Mital, Applied AI Lead, OpenAI Your job is to build the IT systems that let Basis scale... ...company. We want someone who uses AI to automate repetitive IT work—provisioning, access reviews, device management, support workflows, documentation, and reporting...Work at office- ...hands-on CTO / Co-Founder to lead technology strategy, product... ...platform that leverages workflow automation, data integrations, and... ...Operational intelligence and decision support Scalable cloud-based... ...Assurance * Web Development * Helpdesk Company Description...Full timeFor contractors
$192k - $240k
...effortlessly. Brex’s AI-native automation and world-class service... ...with the tools, resources, and support you need to grow your career.Engineering... ...Software, Data, Security, and IT, and operate with high... ...guidance and code reviews to elevate the overall quality of our infrastructureStay...Work at officeRemote workWork from home- Point72 is seeking an It Operations Engineer for Trading Application Support in New York/ CT area. You will support front... ...release readiness. The role emphasizes automation and AI-driven incident response, with strong communication across tech and business teams. Ideal...
$400k
...mobility solutions. Collaborate with engineering teams on automation initiatives and infrastructure upgrades. Mentor junior engineers... ...and/or Python scripting capability for automation and support tooling Experience delivering large-scale infrastructure upgrades...Full timeWork at officeRemote work$65k - $72k
Siepe is looking for a Tier 1 IT Support Engineer to provide customer service-focused support for U.S.-based clients. The role involves delivering white-glove service for IT requests, managing both local and cloud-based systems. Ideal candidates should have 2-3 years of...Local area$115k - $140k
Skydio is the leading US drone company and the world leader in autonomous flight, the key... ...Skydio is seeking an experienced customer support & field operational leader who has successfully... ..., including Salesforce Service Cloud, Jira, Databricks or equivalents is a plus...Remote jobFull timeWork experience placementLocal areaRelocation packageWeekend work
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