Vice President, Product Portfolio Strategy - Trust & Security

Job Description

Exciting opportunity to join the Trust & Security Product Portfolio team which drives strategy and reporting across the organization – spanning authentication, identity, and preventing fraud and scams at scale.

In the  Vice President, Product Portfolio Strategy (Trust & Security)role, you will drive strategic initiatives that strengthen customer trust, reduce risk, and advance secure experiences across digital and non-digital channels. This includes assessing opportunities from a customer experience, delivery feasibility, business case, risk/controls, and industry/competitor perspective and providing clear recommendations to senior management.

You will partner with Product, Technology and business leaders to shape our strategy and product vision, serve as a strategic advisor across the Trust & Security portfolio, and influence key results. 

Job Responsibilities

• Develop executive-level presentations on Trust & Security strategy, priorities, tradeoffs, and impact for senior stakeholders (including C-suite audiences), bringing together our Trust & Security organization of ~700 team members to drive more informed decision-making for leadership
• Craft compelling, decision-ready strategies  by synthesizing quantitative and qualitative inputs (e.g., adoption data, customer research/focus groups, transaction patterns, stakeholder feedback) into clear data-driven recommendations, while maintaining accuracy and organizational alignment
• Seamlessly collaborate across Product, Technology, Design/Research, Analytics, Operations, Legal, Risk, Controls, Finance, and Lines of Business to ensure product strategy is feasible, measurable, and appropriately governed
• Drive program execution through influence , proactively identifying dependencies and roadblocks, escalating risks early, and keeping cross-functional teams on track 

Required qualifications, capabilities, and skills

• Minimum 6 years of experience in Strategy/Technology Consulting or Banking/Fintech space with prior Product experience
• Bachelor’s degree in a relevant field
• Operates as a strong  business + product  liaison, able to shift context and altitude to translate between strategy, product, and functional partners
• Strong analytical skills and data-focused approach to inform prioritization, roadmaps, and strategic recommendations
• Analyzes opportunities & problems, recommend holistic solutions, communicate effectively (both verbal and written), and resolve roadblocks as needed especially with senior stakeholders
• Ability to manage multiple workstreams to completion  under concurrent, rigorous, highly regulated deadlines in a fast-paced dynamic environment

Preferred qualifications, capabilities, and skills

• Advanced degree (Masters, MBA)
• Experience in Trust & Security space  such as fraud, identity, authentication, credentials, scams/social engineering, or risk signal orchestration platforms.
• Thought leader who identifies innovation opportunities for customers and operational improvement opportunities for the firm.
• Experience working with products requiring strong legal, controls, and risk-management focus.
• Experience with Atlassian suite products (e.g., Jira).

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.