Case Manager

Overview Loss Control Consultant Commercial Insurance – Independent Contractor - Detroit, MI. Detroit, MI, USA Job Description Posted Wednesday, February 11, 2026 at 7:00 AM The Company Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspection and risk control services to support our clients’ underwriting processes. EXL’s consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. EXL Risk Control is a leading provider of risk assessments and loss control surveys for commercial lines insurance carriers. We are seeking candidates who possess 10+ years of experience with a major insurance carrier and/or national broker in commercial Property & Casualty Risk Control, excellent communication skills, computer proficiency, and a commitment to meeting client quality and timeliness standards. Those with these skills as well as knowledge or experience in commercial insurance, inspections, or fire and safety assessments are encouraged to apply. You will be responsible for scheduling on-site surveys and provide risk evaluation and risk improvement reports to insurance industry clients. These reports contain information necessary to underwrite a commercial insurance policy and may include recommendations to control and/or correct potential loss producing conditions associated with that policy. You will be expected to manage assignments you accept, successfully secure customer appointments within a local territory and complete work assignments on time. You may work on special projects or conduct more challenging risk evaluation surveys or risk improvement service requests that utilize your education, professional certifications and overall risk control skills level. Insured businesses range from Middle Market to Large Multi-location commercial size. Consultants will work from their home or office, and travel to local commercial business operations (i.e.) retail businesses, restaurants, hotels, apartment buildings and complexes, construction operations and jobsites, various types of manufacturers, churches, schools, etc. You will assess the risk for various commercial insurance lines of business that can include Property, General Liability, Workers Compensation, Auto/Fleet, Products Liability, Inland Marine and Builders Risk. Tools or Items You Must Provide: Computer with an image/document scanner Digital camera or tablet High speed internet access Measuring device such as a laser, 100 ft. tape, or measuring wheel Reliable vehicle Auto and General Liability Insurance Preferred Experience 10+ years of Risk Control Consulting Experience working with major carrier or national brokerage preferred BS Degree in Engineering, Safety and/or the physical sciences is preferred CSP or ARM designations preferred but not required Commercial Lines Property/Casualty Loss Control Commercial Lines Property/Casualty Underwriting Commercial Lines Property/Casualty Claims Adjuster Commercial insurance inspections Fire and Life Safety investigations/inspections EIN (Employer Identification Number) No Licensed Insurance Agents/Producers EEO/Minorities/Females/Vets/Disabilities Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy. Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s). EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL. #J-18808-Ljbffr