Sr. Director of Operations

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state‑of‑the‑art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/E‑Houses). We specialize in customized, turn‑key solutions that ensure safe, secure, and reliable power distribution. Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Job Summary To support our extraordinary team who build great products and contribute to our growth, we’re looking to add a Sr Director, Operations/Utilities Business located in Dallas, TX. Reporting to the General Manager, the Sr Director, Operations/Utilities Business is in charge of managing day‑to‑day operations and core functions of operations to achieve and maintain operational excellence. Typical Day / Responsibilities Guarantee production, delivery in full, on time and in specifications, required by customers, at the most cut‑throat cost. Define operational financial goals. Demonstrate operational business experience including a successful performance track record managing staff and P&L. Establish and communicate Business Unit goals and assignments. Define and execute operational programs in line with strategic plans and annual operating goals. Meet with Executive Business at least monthly to review and evaluate KOI's. Attend quarterly business reviews with key customers. Partner with other businesses to establish strategic plans and goals. Direct and control the activities on purchasing, production control, planning, manufacturing engineering, test engineering, maintenance, manufacturing, and logistics. Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce. Qualifications Bachelor’s degree in a related field; an MBA is preferred. 10–15 years of industry experience, with at least 3–5 years in a Director of Production and Operations role. Extensive experience overseeing operations across all three shifts. Strong background in P&L management, with demonstrated financial acumen. Extensive experience in assembly processes and automation systems. Expertise in managing high‑ and low‑volume production and high‑ and low‑mix product environments. Ability to effectively influence senior leadership, executives, and key clients. Hands‑on experience with NPI (New Product Introduction), guiding new customer programs from concept through successful execution and delivery. Strong sales development capabilities and excellent operational and financial management skills. Client‑focused with the ability to communicate and collaborate effectively to meet technical and operational needs. Extensive experience in expansion and ramping up. Benefits Full range of medical, dental, and vision plans Life Insurance Short‑term and Long‑term Disability Matching 401(k) Contributions Vacation and Paid Sick Time Tuition Reimbursement Equal Opportunity Employer Crown is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email View email address on click.appcast.io to discuss your specific situation and next steps (NOTE: this e‑mail does not accept or consider resumes or applications. This is only for disability assistance). #J-18808-Ljbffr