Clinical Care Manager

Partner Care CoordinatorThis role supports the missions to Share Christ – Love People by coordinating, communicating, and implementing strategic partner care processes, systems, and methods to enhance relationship with partners. This vital role provides oversight for Partner Care team members, and ensures the team has a full understanding and training of all aspects for Joyce Meyer Ministries programs and outreaches. We continue to create and innovate new ways to promote unchanging truth of the Gospel of Jesus Christ. We help those who are hurting in practical ways that make a difference. The ministry has 5 core values. They are love, faith, unity, excellence, and integrity. Joyce Meyer Ministries believes that you and your family are important. We believe that when you know you are valued, you help to make Joyce Meyer Ministries a better place to work and ensure a positive environment that supports the mission to Share Christ | Love People.Responsibilities:Provide leadership for the Partner Care department by establishing clear communication, setting expectations, developing team members, fostering accountability, and building a culture of excellence aligned with the ministry's missionEstablish department vision, annual priorities, partner assignments, measurable objectives, key performance indicators, and ongoing process improvements while ensuring alignment with ministry initiatives and cross-functional partnersProvide or coordinate creative oversight for high-level event planning, partnering with the project team to execute Partner Care events that strengthen the ministry's relationship with partners and support ministry funding opportunitiesServe as an ambassador of Joyce Meyer Ministries by connecting with partners to resolve concerns, communicate the heart of the ministry, and foster ongoing prayer and financial support through phone calls, emails, and written correspondenceQualifications:Experience with Microsoft Office (Word, Excel) requiredKnowledge of Joyce Meyer Ministries media campaigns is essentialKnowledge of the goals and values of Joyce Meyer MinistriesAbility to foster collaborationExceptional presentation skills with ability to convey ideas clearly and conciselyAbility to work with all levels of the organizationAbility to understand emotional behavior and diffuse emotionally charged situationsRequires tact, diplomacy and the ability to motivate and persuade othersMust be able to work independently and with little oversightAbility to inspire and lead teamsAbility to set clear goals and measure resultsAbility to understand how strategic ideas translate into real business goalsAbility to interpret data and provide insightful analysisEducation: Bachelor's degree in related field or equivalent years of experienceWe've got you covered with perks:Mission-driven job that also paysMedical plan with no out-of-pocket premiumsGenerous HSA contributionsFree dentalFree long-term disability and life insuranceWholistic wellness programEmployee assistance program for you and your family403(b) generous matchingDiscount on ministry resourcesOptions to work from home with a hybrid work environmentPaid time offProfessional developmentTuition reimbursement