Tenant Services Representative

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

What this job involves:

As a Tenant Service Representative at JLL you will be the front desk person and greeter for an Office building or portfolio. Youll provide exceptional customer service and serve as the primary point of contact for tenants clients and visitors. This entry-level position provides an outstanding opportunity to launch your career in commercial property management where youll work alongside experienced professionals who are committed to your growth and development.

What your day-to-day will look like:

Serve as the primary point of contact for tenant inquiries requests and concerns via phone email and in-person interactions

Process and coordinate work orders for maintenance repairs and facility services to ensure timely resolution of tenant needs

Collaborate with property management engineering and vendor teams to ensure seamless service delivery and tenant satisfaction

Support building events communications and community engagement initiatives that enhance the tenant experience

Provide administrative support including data entry document preparation and maintenance of tenant databases

All other tasks which may be required to comply with Property Management Agreements local ordinances or as necessary to ensure property operations

Monday to Friday 8:00am to 5:00pm.

On-site presence required

Complete job description available on JLLs internal portal

Required qualifications:

Bachelors degree preferred

1-2 years of customer service experience in hospitality retail or office environments

1-2 years of experience with work order management systems and vendor coordination

Excellent verbal and written communication skills with a professional friendly demeanor

Strong organizational abilities with attention to detail and ability to manage multiple priorities simultaneously

Reliable attendance and punctuality with commitment to providing consistent high-quality service

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here .

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

Required Experience:

Unclear Seniority