OFFICE SERVICES CLERK

GRADE


ASTD8


LOCATION OF POSITION


MDH - Division of Vital Records
6764-B Reisterstown Road


Baltimore MD, 21215

Main Purpose of Job


The Death Registration Unit is responsible for protecting the integrity of all death certificates received in the Vital Records office, ensuring all corrections and/or amendments are made in accordance with Maryland law and regulations, and providing efficient and courteous service to all customers-external and internal. This position will serve as the Front Counter representative for the Death Unit, receiving and distributing Funeral Home applications for processing.


MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.


Experience: One year of experience performing clerical duties.


Notes:


1. Candidates may substitute 30 credit hours of education at an accredited college or university for one year of the required experience.


2. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.


3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS


The desired candidate should possess the following:

• Strong attention to detail, accuracy, and efficiency
• Experience with internal and external customer service
• Knowledge of funeral home processes and documentation
• Ability to retain information and produce work in a timely and accurate fashion
• Bilingual in English and Spanish languages

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).


Complete applications must be submitted by the closing date. Information submitted after this date will not be added.


Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.


Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.


If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to View phone number on click.appcast.io. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.


For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at View phone number on click.appcast.io.


If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at View phone number on click.appcast.io or View email address on click.appcast.io.


Appropriate accommodations for individuals with disabilities are available upon request by calling: View phone number on click.appcast.io or MD TTY Relay Service View phone number on click.appcast.io.


We thank our Veterans for their service to our country.


People with disabilities and bilingual candidates are encouraged to apply.


As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.