Veterinary Client Service Representative - Ophthalmology

Veterinary Client Service Representative

Eye Care for Animals Pasadena is now hiring a Veterinary Client Service Representative to join the team! We offer outstanding benefits including medical, dental, vision, and life insurance, paid time off, 401K, continuing education, generous pet discounts and much more!

Our Ideal Candidate:

• has strong communication skills
• possesses exceptional customer service skills
• is a team player
• has a minimum of 2 years veterinary receptionist experience

Why Work at Pasadena Eye Care for Animals?

Pasadena Eye Care for Animals is an exciting veterinary ophthalmology practice. We have a large clientele that we strive to meet or exceed their expectations. We foster a team atmosphere and we would like a positive, hard working Customer Service Representative to the team. We promote an emotionally intelligent work environment and a positive work/life balance. We invest heavily in our employees with many opportunities for growth and development!

Job Summary:

The Customer Service Representative is responsible for providing office support including greeting clients and patients, appointment scheduling, preparing medical records, answering and directing incoming phone calls, presenting and processing financial options, and processing and balancing financial payments. Strong customer service skills are crucial as the Customer Service Representative is the initial contact for customers. Compensation: negotiable based on credentials and experience with an hourly pay rate starting at $21-26 / hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Practice is open Monday through Friday from 8am-5pm. Must be available for these hours and days to be considered. Passionate about pets and providing exemplary customer service? Come join us! Apply today! We look forward to hearing from you!