Billingual Outreach Coordinator

Job Description

Job Description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Under the direction of the Senior Director of Business Development, the Community Outreach Coordinator is responsible for building relationships, identifying client specifications, promote sales of company programs and services, raise awareness about company’s vision and mission and monitor all community outreach activities with the goal of fostering positive community engagement and impact. This position reports to the management team regarding development and implementation initiatives that will increase company visibility within surrounding communities.
 
Education/Experience:  

• Bachelor's degree preferred.
• Working knowledge of human resources, accounting methods and cost control procedures strongly preferred.
• 2-3 years of sales experience including prospecting and reached agreements.
• Minimum five years in administrative/office management role.

Responsibilities:

• Conduct community needs assessments to identify key issues and areas where the organization can provide support.
• Establish and maintain relationships with referral sources, including hospitals, clinics, and other healthcare providers, to generate client leads.
• Identifying potential customers, conducting outreach activities, and convert leads into sales.
• Develop and execute outreach plans to promote the agency's services to potential clients, community organizations, and healthcare professionals.
• Conduct presentations and informational sessions to educate the community and potential clients about the agency's homecare services and benefits.
• Monitor and analyze outreach efforts, track leads, and provide regular reports on outreach activities and their impact on client acquisition.
• Organize and participate in community events, health fairs, and other promotional activities to increase awareness of the agency's offerings.
• Coordinate with the intake and scheduling departments to ensure a smooth transition for new clients and facilitate effective communication between clients and the agency.
• Coordinates daily marketing rounds throughout the community and surrounding areas. Distributing marketing materials to increase exposure of services offered.

Competencies:

• Excellent communication and interpersonal skills to build rapport with diverse community members.
• Billingual and fluent in Spanish and English
• Creative thinking to develop engaging outreach strategies and materials.
• Understanding of community dynamics and the ability to identify key stakeholders.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to develop, plan, and implement short- and long-range goals is required.
• Ability to make administrative and procedural decisions and judgments on sensitive, confidential matters is required.
• Computer literacy including MS Office 365, Google Suite, and Electronic Health Record systems.
• Experience in public speaking and presentations. 
• Valid State of Wisconsin Driver’s License and reliable insured vehicle to be able and willing to travel is required.
• Ability to read, write and speak English and Spanish is preferred.

"Caretruly Healthcare is an equal opportunity employer."