HR Specialist

Job Summary:

ITS, LLC is seeking a Human Resources Specialist to join our Human Resources team in Colorado Springs, CO. The HR Specialist provides operational and administrative support across the employee lifecycle, from offer letter administration through termination and offboarding. This position will work closely with the HR Generalist and Director of Human Resources to support efficient HR operations and the continued growth of the organization.

Key Responsibilities:

Duties and responsibilities include, but are not limited to:

• Assist with preparation and coordination of offer letters through ADP Workforce Now.
• Coordinate new-hire onboarding activities, orientation scheduling, documentation, and first-day employee support.
• Monitor onboarding requirements and follow up with new hires regarding outstanding items.
• Support background screening, I-9 documentation, policy acknowledgments, and other onboarding compliance activities.
• Maintain personnel and benefits files and support employee record updates.
• Support HR data entry and employee changes within ADP Workforce Now, Unanet, SharePoint, and benefits administration systems.
• Assist employees with benefits enrollment, qualifying life events, and benefits portal navigation.
• Respond to routine employee inquiries regarding HR procedures, onboarding, benefits, policies, and systems, escalating complex or sensitive matters as appropriate.
• Maintain HR trackers, onboarding dashboards, training records, and operational reports.
• Coordinate employee recognition and engagement activities, including SPOT awards and employee anniversaries.
• Assist with training assignments, tracking, and compliance documentation.
• Support employee offboarding, separation documentation, system updates, COBRA administration, and benefits termination coordination.
• Assist with HR audits, federal contractor compliance documentation, and recordkeeping requirements.
• Support the development and maintenance of HR Standard Operating Procedures (SOPs), forms, processes, and employee resources.

Preferred Qualifications:

• 1–3 years of experience in Human Resources support, administration, customer service, office coordination, or employee support preferred.
• Experience supporting onboarding, employee records, documentation management, compliance tracking, or operational coordination preferred.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to work collaboratively across departments and teams.
• Proficiency in Microsoft Office 365, including Excel, Word, Outlook, and PowerPoint.
• Ability to quickly learn HRIS platforms and internal HR processes.
• Experience with ADP Workforce Now or government contracting is a plus.

Education/Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

Salary Note:

• In compliance with Colorado's Equal Pay for Equal Work Act, the salary range for this position is $55,000–$65,000 annually , based on education, experience, qualifications, and responsibilities.

ITS, LLC is an equal-opportunity employer to include veterans and individuals with disabilities.

U.S. Citizenship is required.