Onsite Medical Assistant- West Palm Beach, FL

Medical Assistant

At Evernorth Direct Health, we are redefining healthcare through a personalized, patient-centered approach. Our wellness centers focus on prevention, health promotion, and exceptional care experiences that improve the lives of the individuals and communities we serve.

We are looking for an experienced, compassionate, and highly motivated Medical Assistant who thrives in a collaborative environment and is passionate about outstanding patient care. This role offers the opportunity to work closely with providers, build meaningful patient relationships, and contribute to a culture focused on wellness, innovation, and service excellence.

Why Join Us?

PTO and paid holidays off

Annual Bonus opportunities, paid CPR & CE opportunities

Work in a collaborative, team-focused healthcare environment

Build meaningful relationships with patients through continuity of care

Use both clinical and administrative skills

Participate in health promotion and wellness initiatives

Grow through cross-training and professional development opportunities

Be part of an organization committed to improving healthcare delivery

What You'll Do

As a key member of our healthcare team, you will support both front and back-office operations while helping create an exceptional patient experience.

Clinical Responsibilities

Obtain patient histories and document information accurately in the electronic health record (EHR)

Measure and record vital signs

Assist providers during examinations and treatments

Performance of CLIA waived POC testing, maintain compliance standards

Administer medications and vaccines as directed

Perform phlebotomy and specimen collection when appropriate

Prepare and stock examination rooms

Clean, disinfect, and sterilize equipment according to established protocols

Review provider instructions and educational materials with patients

Patient Experience & Administrative Responsibilities

Welcome patients and create a positive, professional first impression

Verify eligibility, coverage, and required documentation

Schedule appointments and coordinate patient care services

Answer incoming calls and assist patients with questions or concerns

Accurately relay messages and coordinate communication with providers and staff

Timely & courteous response to Provider and patient inquiries

Support wellness events and health promotion activities as needed

Team Collaboration

Participate actively in staff meetings and training sessions

Assist with onboarding and mentoring new team members

Cross-train in additional services and workflows

Demonstrate professionalism, accountability, and a commitment to high-quality patient care

What We're Looking For

The ideal candidate is patient-focused, adaptable, and committed to delivering exceptional service while supporting a positive team culture.

Required Qualifications

Graduate of an accredited Medical Assistant program

Current BLS/CPR certification

Minimum of 23 years of front and back office Medical Assistant experience

Proficiency in phlebotomy

Experience using Electronic Health Records (EHR)

Strong organizational and time-management skills

Excellent communication and customer service skills

Reliable, dependable, and team-oriented

Ability to work scheduled clinic hours

Preferred Qualifications

Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent certification

Experience in primary care, occupational health, preventive medicine, or employer-sponsored health clinics

Experience supporting wellness programs and health screenings

Bilingual English/Spanish skills are a plus

Success in This Role Looks Like

Patients feel welcomed, supported, and cared for

Providers can efficiently deliver high-quality care

Clinic operations run smoothly and effectively

Team members support one another and work collaboratively

Every interaction reflects professionalism, compassion, and service excellence

If you're looking for a role where you can make a meaningful impact, grow professionally, and be part of a team that is transforming healthcare, we'd love to hear from you.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.