Innovation Hub Regional Briefing Coordinator - West Region

Job Description

Job Description

Salary: $85000 - $89000/year

Pay Grade: 13  

Other Forms of Compensation:

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Job Summary

The Innovation Hub Regional Briefing Coordinator is responsible for program and associate development within the Innovation Hub Briefing Coordinator division in the West Region. The responsibilities for this role includes: industry client & stakeholder meetings, scheduling & logistics, onboarding & training, SOP & best practices development. Cross collaboration with peers, management, VM, Stakeholders and Hub Staff to ensure continuity and prosperity of the Briefing Coordinator Program, the Hubs and their customers.

Essential Functions & Responsibilities:

• Partnering with the Director to ensure all Service Level Agreements and client expectations are met for the Hub Briefing Coordinators Program
• Build and nurture long term relationships among Coordinators and clients, fostering a strong team alliance
• Responsible for balancing workload of both the BC and Lead BC role
• Assist in preparing documentation, metrics, ROB Prep, and other program related projects as assigned by Director
• Maintain knowledge of the industry programs assigned to their group and make sure there is cohesion among Briefing Coordinators
• Co-management of all high-level projects for the coordinator team
• Co-management of the onboarding and training of new coordinators
• Creation and management of program related training and SOP’s
• Co-management of all Compass led briefings, events, summits, speaker events & internal meetings
• Attend client & stake holder meetings, building and maintaining those relationships
• Co-management of Hub Non-Standard operational requests
• Maintain role specific documentation
• Track, calculate, and maintain team documentation, SOP’s and specific metrics
• Other duties as assigned

Education, Experience, Professional Skills:

• Bachelor’s degree
• Extensive experience with Microsoft products and current on Microsoft Industry Trends. Highly proficient in MS Office including Outlook, Word, Excel, PowerPoint
• Able to quickly learn new tools/software
• 3-5 years’ experience in Customer Service
• 2 years planning experience. Experience planning business events – product releases, Trade shows, conferences, etc. If not large in size, must have experience planning several high-level events at once
• Extremely professional and client focused. Able to interact with all levels of business clients
• Strong interpersonal and hospitality / customer service skills.
• Excellent communication skills are a must (both verbal & written).
• Must be process oriented, organized and have attention to detail, yet also be flexible.
• Self-motivated and able to keep up in a strategic and fast-paced environment.
• Independent, yet able to follow guidelines well and show a good sense of judgment. Also able to work well on a team.
• Comfortable communicating with a global community; i.e. various cultures and languages.
• Organized and task driven. Strong documentation and communication skills.

Apply to Eurest today!

Eurest is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Eurest are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Eurest maintains a drug-free workplace.

Applications are accepted on an ongoing basis.