Lead Security Engineer

As a lead engineer in the Payment HSM Infrastructure management team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, with a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You will partner closely with Engineering, SRE/Operations, Cybersecurity, Risk/Controls, Compliance, and Audit to deliver resilient platform capabilities while also effectively contributing to key management operations and key ceremonies. You will thrive in a high-control environment, balancing innovation, reliability, and risk reduction, and will serve as a key point of accountability for service performance, governance, and stakeholder alignment.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

• Oversee payment key management operations across the key lifecycle (e.g., key generation, activation, rotation, archival, and destruction) with strong procedural discipline and accountability

• Ensure consistent, well-governed execution of key ceremonies, including adherence to dual control, separation of duties, approvals, and evidence capture expectations

• Identify and deliver automation and standardization opportunities for key management workflows to reduce manual effort and operational risk while preserving required controls

• Partner with Engineering and Operations teams to maintain operational readiness (runbooks, escalation paths, incident participation, root cause analysis, and remediation tracking)

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

• Proven ability to operate effectively in high-control environments with strict governance, documentation discipline, and audit readiness expectations

• Strong cross-functional leadership and influence skills across Engineering, SRE/Operations, Cybersecurity, Risk/Controls, Compliance, and Audit

• Strong prioritization and trade-off management skills under ambiguity and competing stakeholder demands

• Ability to define and manage SLAs/SLOs and operational KPIs, and to drive improvements against them

• Excellent written and verbal communication skills, including executive-level storytelling and the ability to translate complex technical concepts for non-technical stakeholders

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.