Retail Sales Specialist - Microsoft

As a Retail Sales Specialist for our Microsoft products, you’ll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. You’ll maintain knowledge of Microsoft products through required trainings, certifications and self-development. In this role, you’ll make our customers feel excited, confident and appreciated by providing them with relevant and memorable solutions. What you’ll do Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences Use available tools to stay current on promotional initiatives and help drive profitable growth Generate future opportunities by discovering customers’ current and long-term tech needs Embrace our learning culture to continuously improve existing skills while acquiring new ones Maintain specified department merchandising and organization Must be at least 18 years old 1 year of experience in sales, customer service or related field Ability to work successfully as part of a team Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications Prior experience serving as a specialist in premium, luxury or complex technology solutions 1 year of experience working with consumer electronics products and services What’s in it for you We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well‑being and provide support as you need it, especially at key moments in your life. Our benefits include: Competitive pay Great employee discount Financial savings and retirement resources Support for your physical and mental well‑being Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full‑time or part‑time employment status, and federal and state regulations. Intermittent or reduced‑schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full‑time and part‑time employees based on work location, employment status, salary or hourly status (exempt/non‑exempt), and years of continued or bridged service. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary. For more information about benefits, LOA and paid time off, please refer to our Benefits Guide. Best Buy is an equal opportunity employer. #J-18808-Ljbffr