Shipping Coordinator

Shipping Coordinator

LHH is seeking a detail-oriented Shipping Coordinator for an onsite opportunity in Memphis, TN. This position is ideal for someone with strong customer service, communication, and organizational skills who is comfortable working in a fast-paced environment and managing multiple priorities.

The Logistics Coordinator will support day-to-day shipment and order activity while communicating with customers and carriers to help ensure shipments are processed accurately and efficiently.

Responsibilities

• Create orders and activate shipments within internal systems
• Build and assign loads and schedule shipment appointments
• Track and trace shipments and provide shipment status updates
• Enter shipment events and support invoicing activities
• Monitor assigned task boards and email accounts and respond to customer and carrier requests
• Follow established standard operating procedures and escalation processes
• Document shipment events accurately and maintain up-to-date system information
• Follow through on customer and carrier requests to help ensure timely resolution
• Validate load information and ensure data is entered accurately
• Escalate questions, issues, or requests when appropriate
• Perform additional duties based on business and team needs

Qualifications

• High school diploma or GED
• Previous customer service experience
• Strong communication and organizational skills
• Ability to prioritize multiple tasks in a fast-paced environment
• Strong attention to detail and accuracy

• Bachelor's degree
• Basic proficiency with Microsoft Office
• Previous customer service experience within a call center or similar high-volume environment
• Previous experience requiring strong time management, prioritization, and data accuracy
• Logistics, transportation, shipment tracking, order processing, or related experience is a plus

Compensation

The anticipated pay range for this position is $20-$22 per hour. Final compensation may vary based on experience, qualifications, and other job-related factors.

Benefit offerings

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401(k) plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by federal, state, or local law; and Holiday Pay upon meeting eligibility criteria.

LHH is an Equal Opportunity Employer and does not discriminate against any applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.