Bilingual CX Center Manager — Multi-Site Ops Lead

Nationallifeinsurancecompany

National Life Group seeks a Manager, Customer Experience Center (CEC) to lead bilingual Contact Center teams supporting Life Insurance and Annuity businesses. You will oversee daily operations, coach associates, and drive operational excellence across sites and lines of business. You will partner with distribution leadership and vendors to optimize service delivery, improve performance, and cultivate a high-performing, customer-focused culture. Onsite four days per week with core days Mon–Thu. #J-18808-Ljbffr Nationallifeinsurancecompany

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Vacancy posted 1 day ago

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