Job Developer

Richmond Area Multi-Services (RAMS)

Job Developer/Coach

For the RAMS Hire-Ability Vocational Services Program

Hire-Ability, an award-winning vocational services program of RAMS, is seeking a Job Developer / Coach . Hire-Ability provides high-quality, culturally competent vocational rehabilitation, training, and support services to adults with behavioral health conditions and/or mental health disabilities. Program services include vocational assessment, job readiness training, on-the-job training, job development, placement and retention, and ongoing job coaching.

California legislators named RAMS a California Nonprofit of the Year in 2022. RAMS is also Great Place to Work® Certified , reflecting our commitment to building strong, supportive workplace cultures where employees thrive.

This is a 32 hr/week position; caseload size and job development expectations are prorated accordingly. Some evening, weekend, or community-based work may be required. This is in an in person position that requires the ability to go to different sites around San Francisco.

Benefits: health insurance coverage + generous leave benefits


OPTIONAL INFORMATION SESSION

Join us for an in-person information session on Wednesday, August 12, 2026, at 10:00 a.m. The session will include an overview of the position, a look at the Hire-Ability work setting, and time for questions.

To RSVP and receive location and arrival details, please email hiring manager Laura Westman at View email address on click.appcast.io.

Attendance is optional. If you are unable to attend, you are welcome to submit a brief video or audio elevator pitch (two minutes or less) explaining your experience and how it connects to this role. Please email your submission to the address above by August 12 at 10:00 a.m.

If you are interested in being considered for the position, please be sure to submit an application through the ADP careers page at ramsinc.org. Indicate if you attended the information session or submitted an elevator pitch.

Essential Job Duties include, but are not limited to:

• Assists participants with mental health conditions in obtaining and maintaining competitive employment
• Creates job opportunities for the entire team through rigorous efforts of establishing relationships with our community's employers
• Provides job coaching follow-along services for the team to assist the participants in maintaining employment
• Utilizes sales skills to market participants' abilities and Hire-Ability's services to supportive and well-fitting employers
• Engages in essential activities to drive employer relationship growth, including but not limited to: outbound calls, participant meetings, research, attending community events (i.e. career fairs), internal strategy building and execution.
• Meets regularly with treatment team members to coordinate and integrate vocational services into mental health treatment
• Assesses participants' vocational functioning in an on-going basis utilizing background information and work experiences
• Maintains timely, accurate, and compliant documentation in Salesforce and participant records in accordance with program, funder, and regulatory requirements.
• Acts as a liaison between employer and participant to ensure success on the job
• Engages participants and establish trusting, collaborative relationships directed toward the goal of competitive employment in integrated job settings
• Provides individualized job preparation in individual meetings
• Provides group workshops and trainings using classroom/workshop format, e.g. "Job Club" and "Job Lab"
• Draws up the individual vocational treatment plan with a multidisciplinary team
• Works collaboratively with all the related Hire-Ability staff around meeting the program's contract objectives
• Provides education and support to the employer(s) as agreed upon by the participant that may include negotiating job accommodations and follow-along contact with the employer(s)
• Maintains on-going communication on the status with Department of Rehabilitation Counselors and relevant stakeholders
• Deliver services in alignment with the Individual Placement and Support (IPS) model, including rapid job search, integration with treatment teams, participant choice, and competitive employment outcomes
• Other duties as assigned

Minimum Required Educational level & Experience:

• Possesses a Bachelor's degree in psychology, social work, business, marketing communications, or a related field, or equivalent experience in a community behavioral health or social services setting
• Demonstrates excellent verbal and written communication skills in English (bilingual Chinese highly preferred)
• Demonstratesexperience providing job development services, or equivalent experience including sales, marketing or outreach.
• Demonstrates the ability to travel locally within San Francisco, including multiple locations in a single day
• Demonstrates the ability to perform light physical activity while engaging in employer outreach and community-based work

Other Preferred Qualifications:

• Demonstrates at least one year of experience providing direct services to behavioral health participants from minority or underserved communities
• Exhibits a friendly, customer-focused communication style
• Engages in employer and customer relationship development, including outbound calls, outreach campaigns, performance review, participant meetings, employer pitches, research, and internal strategy development
• Demonstrates familiarity with San Francisco's community behavioral health systems of care, including service delivery models and levels of care
• Demonstrates familiarity with San Francisco community resources, including mental health, substance use, vocational, housing, and related services
• Demonstrates a strong commitment to RAMS' mission of providing community-based, culturally competent, and participant-guided services
• Commits to ongoing professional development through trainings, continuing education, case conferences, and review of best practices
• Demonstrates strong interpersonal skills and the ability to work independently while collaborating effectively with a diverse, multidisciplinary team