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IT Systems Specialist

$70k - $90k

Gecko Hospitality

Information Systems Specialist


Salary: $70,000 - $90,000
Multi-Unit Hospitality & Restaurant Group | Livingston, NJ


We are seeking a hands-on Information Systems Specialist to support corporate offices, restaurants, hotels, and remote users across a growing hospitality organization. This is a highly visible role for an IT professional who enjoys solving problems, supporting operations, and working across infrastructure, Microsoft 365, networking, and hospitality technology platforms.



What You'll Do

  • Provide IT support for corporate users, restaurants, hotels, and remote employees
  • Troubleshoot hardware, software, networking, POS systems, Wi-Fi, printers, and Microsoft 365 issues
  • Administer Microsoft 365 including Exchange Online, Teams, OneDrive, SharePoint Online, Entra ID, and Active Directory
  • Manage SharePoint Online site creation, permissions, configuration, and information architecture
  • Support networking environments including TCP/IP, DHCP, DNS, VPNs, VLANs, and Meraki dashboard administration
  • Assist with malware remediation, spam filtering, endpoint support, and operational security
  • Handle onboarding, account setup, documentation, vendor coordination, and ticket management
  • Support hospitality systems including Oracle Simphony, Toast, Aloha, NCR, and PMS platforms
Requirements
  • 3+ years in a direct IT support role including Help Desk, Desktop Support, Technical Support, or Systems Support
  • Experience supporting multi-site operations and remote users
  • Microsoft 365 administration experience in a business environment
  • Hands-on SharePoint Online experience including site creation, permissions, configuration, and information architecture
  • Strong Microsoft stack knowledge including:
    • Exchange Online
    • Teams
    • OneDrive
    • Entra ID
    • Active Directory
    • Windows administration
  • Experience with PowerShell scripting for Microsoft 365 administration or reporting
  • Networking fundamentals including TCP/IP, DHCP, DNS, VPNs, Meraki dashboard administration, and VLAN design
  • Security and endpoint support experience including spam filter administration and malware remediation
  • Strong troubleshooting, documentation, and vendor management skills
  • Experience with ticketing systems and remote support tools
  • Strong written and verbal communication skills with a customer-service mindset
  • Valid driver's license with ability to travel locally as needed
Certifications Strongly Preferred
  • CompTIA A+
  • Network+
  • Microsoft Certifications
Strongly Preferred Experience
  • Hospitality, restaurant, hotel, or multi-site retail IT experience
  • POS and hospitality systems including Oracle Simphony, Toast, Aloha, NCR, and PMS platforms
  • Payment processing and PCI compliance awareness
  • Experience leading IT projects including stakeholder and change management
  • Technical writing and network/system diagramming experience
  • Experience with Microsoft Defender, Sentinel, hybrid identity, Zero Trust, and EDR platforms
Why Join Us?
  • Diverse, hands-on IT environment with exposure to infrastructure, cloud systems, networking, and hospitality technology
  • Opportunity to work on impactful operational and technical projects
  • Stable and growing organization with long-term career potential

If you are a proactive IT professional who enjoys a fast-paced environment and supporting multi-unit operations, we'd love to connect with you.
Vacancy posted 4 days ago
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