IT Systems Specialist
$70k - $90kGecko Hospitality
Information Systems Specialist
Salary: $70,000 - $90,000
Multi-Unit Hospitality & Restaurant Group | Livingston, NJ
We are seeking a hands-on Information Systems Specialist to support corporate offices, restaurants, hotels, and remote users across a growing hospitality organization. This is a highly visible role for an IT professional who enjoys solving problems, supporting operations, and working across infrastructure, Microsoft 365, networking, and hospitality technology platforms.
What You'll Do
If you are a proactive IT professional who enjoys a fast-paced environment and supporting multi-unit operations, we'd love to connect with you.
Salary: $70,000 - $90,000
Multi-Unit Hospitality & Restaurant Group | Livingston, NJ
We are seeking a hands-on Information Systems Specialist to support corporate offices, restaurants, hotels, and remote users across a growing hospitality organization. This is a highly visible role for an IT professional who enjoys solving problems, supporting operations, and working across infrastructure, Microsoft 365, networking, and hospitality technology platforms.
What You'll Do
- Provide IT support for corporate users, restaurants, hotels, and remote employees
- Troubleshoot hardware, software, networking, POS systems, Wi-Fi, printers, and Microsoft 365 issues
- Administer Microsoft 365 including Exchange Online, Teams, OneDrive, SharePoint Online, Entra ID, and Active Directory
- Manage SharePoint Online site creation, permissions, configuration, and information architecture
- Support networking environments including TCP/IP, DHCP, DNS, VPNs, VLANs, and Meraki dashboard administration
- Assist with malware remediation, spam filtering, endpoint support, and operational security
- Handle onboarding, account setup, documentation, vendor coordination, and ticket management
- Support hospitality systems including Oracle Simphony, Toast, Aloha, NCR, and PMS platforms
- 3+ years in a direct IT support role including Help Desk, Desktop Support, Technical Support, or Systems Support
- Experience supporting multi-site operations and remote users
- Microsoft 365 administration experience in a business environment
- Hands-on SharePoint Online experience including site creation, permissions, configuration, and information architecture
- Strong Microsoft stack knowledge including:
- Exchange Online
- Teams
- OneDrive
- Entra ID
- Active Directory
- Windows administration
- Experience with PowerShell scripting for Microsoft 365 administration or reporting
- Networking fundamentals including TCP/IP, DHCP, DNS, VPNs, Meraki dashboard administration, and VLAN design
- Security and endpoint support experience including spam filter administration and malware remediation
- Strong troubleshooting, documentation, and vendor management skills
- Experience with ticketing systems and remote support tools
- Strong written and verbal communication skills with a customer-service mindset
- Valid driver's license with ability to travel locally as needed
- CompTIA A+
- Network+
- Microsoft Certifications
- Hospitality, restaurant, hotel, or multi-site retail IT experience
- POS and hospitality systems including Oracle Simphony, Toast, Aloha, NCR, and PMS platforms
- Payment processing and PCI compliance awareness
- Experience leading IT projects including stakeholder and change management
- Technical writing and network/system diagramming experience
- Experience with Microsoft Defender, Sentinel, hybrid identity, Zero Trust, and EDR platforms
- Diverse, hands-on IT environment with exposure to infrastructure, cloud systems, networking, and hospitality technology
- Opportunity to work on impactful operational and technical projects
- Stable and growing organization with long-term career potential
If you are a proactive IT professional who enjoys a fast-paced environment and supporting multi-unit operations, we'd love to connect with you.
Vacancy posted 4 days ago
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