Customer Success Manager
$125k - $165kAttio Ltd
Own relationships, health, renewal, and upsell motions across Attio’s top accounts Location Engagement Type Full-time Compensation $125K – $165K Offers Equity OTE 80/20 split Attio is on a mission to redefine CRM for the AI era. We’re building the first AI-native CRM — designed for the most ambitious go-to-market teams. We recently announced our $52M Series B, led by GV (Google Ventures), with support from Redpoint, Balderton, Point Nine, and 01A. Our team thrives on solving complex technical challenges, delighting our users, and setting a new standard for the industry. About the role Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success. As an Attio Customer Success Manager, you will be responsible for designing and managing Attio’s retention, customer health, renewal, and upsell programs. What you'll do Lead high-touch success plans for top accounts, serving as both business relationship owner and a consultative product expert Design and execute strategies to monitor health, and drive adoption, retention, and up-sells on a one-to-one and one-to-many basis Partner with fellow CSMs to bring new ideas, codify best practices, and build reusable program templates to drive scale and consistency as we grow and expand upmarket Contribute to one-to-many scaled programs for second-tier accounts using channels like email, workshops/webinars, office hours, and community programs Use data to segment customers based on their product usage and firmographic data, and provide appropriately tailored resources to each group Collaborate with SE, post-sale, and Support teams to create content for scaled programs Collaborate with marketing and product on brand and activation content What you'll bring 5+ of relevant professional experience, of which 3+ were in a CS or Account Management role A passion for technology and experience coaching customers on how to get the most out of a complex software product Experience building programs in addition to having strong customer relationship skills Experience at early or growth-stage startups What does the hiring process look like? 30-minute introductory phone call with a member of our Talent team 30-minute interview with our hiring manager Case study interview Panel interviews with relevant stakeholders 30-minute closing conversation with our CEO #J-18808-Ljbffr
$150k - $190k
...We are looking for an experienced Enterprise Customer Success Manager to join our Enterprise team. In this crucial role, you’ll be responsible for executing onboarding and adoption strategies through key client ownership across our Enterprise clientele. The ideal candidate...SuggestedFull time- ...We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage of Factory. In this role, you will own a portfolio of key accounts and act as the main point of contact in their journey to...Suggested
- ...and building something that's legitimately 10x better than the state of the art. About The Role We're hiring an experienced Customer Success Manager to own our customer relationships end-to-end. You'll be the primary point of contact for our accounts: onboarding them,...SuggestedFor contractorsFlexible hours
$70k - $90k
...the value out of your benefits as simple as it should be. About the Role We are looking for an experienced, tech‑forward Customer Success Manager (Central Time Zone preferred) to join our fast‑growing team! At Lively, a key differentiator is our customer experience and...SuggestedWork at officeRemote workFlexible hours- ...modern, AI-native platform for physical product businesses to manage the flow of goods, dollars, and data in real time, across:... ...DOSS is seeking a curious, proactive, and technically-leaning Customer Success Manager to join our growing post-sales team. The incumbent will...SuggestedContract workWork experience placementWork at officeImmediate startRelocation packageFlexible hours
- ...About the Role At Rootly, we are committed to helping our customers successfully utilize our services throughout their entire journey with us... ...We are seeking a dedicated and experienced Customer Success Manager to help us achieve our vision of empowering customers to be...Home office
$97k - $120k
...by curiosity, purpose, and a shared commitment to serving our customers, communities, and each other. We believe the best ideas come... ...spaces. Why Hover wants you Hover is looking for a Customer Success Manager to help our mid‑market customers adopt, engage with, and realize...Full timeFor contractorsWork at officeLocal areaFlexible hours$140k - $180k
...point. We have a strong base of enterprise customers who love our product and dozens of new... ...2–6 years of experience in Customer Success, Support, or Operations , ideally at an... ...you can explain complex issues simply and manage multiple stakeholder levels with professionalism...Full timeWork at officeRelocation packageFlexible hours$85k - $105k
...DC, New York City, San Francisco Employment Type Full time Location Type Hybrid Department Client Success Clipbook is looking for a results-driven Customer Success Manager to join our fast-growing startup. This includes a range of responsibilities and areas of ownership...Full timeFlexible hours$100k - $180k
...Founding Customer Success Manager Clicks · San Francisco, CA · Full-Time · Early-Stage · $100k–$180k + Equity We're hiring a Founding Customer Success Manager to own the relationship with our customers post-sale. You'll onboard new clients, build and configure AI automation...Full timeContract workWork at office$70k - $90k
...About the Role As a member of our stellar customer experience team, you will work closely with some of the fastest growing companies... ...contact and support. You’ll partner closely with our account management, product, and engineering teams on resolving customer questions...Full timeWork at officeWeekend workAfternoon shift$350 per month
...Instacart, DoorDash, and Ramp are rolling out company-wide, all through pure word of mouth. We're bringing on a Founding Customer Success Manager to own our largest enterprise relationships, drive adoption and consumption across the book, and help build the Success function...Temporary workRemote work$20k - $100k
...transparency data into measurable revenue outcomes. We help finance, managed care, and payer relations teams benchmark performance,... ..., data-driven strategy. The Role Trek Health is hiring a Customer Success Manager, Mid-Market to join a four-person CS team as we scale...Contract workRemote work- ...Join to apply for the Customer Success Manager role at CloudTrucks Join to apply for the Customer Success Manager role at CloudTrucks CloudTrucks is seeking a dynamic, passionate, and experienced Customer Success Manager. This is a 0 to 1 opportunity, where you will play...Full timeLocal areaRemote workNight shift
- 3 weeks ago Be among the first 25 applicants Terminal49 is looking for a Customer Success Manager (CSM) to own and grow key customer relationships while driving measurable outcomes across a portfolio of accounts. Customer Experience is central to how we win and retain...Contract workFlexible hours
$90k - $100k
...venture investors and building category-defining technology at the intersection of AI and enterprise sales. Role Snapshot Role: Customer Success Manager, AI Implementation Compensation: $90K $100K base (OTE: $110K $120K) + competitive equity Experience: 3-8 years in customer...Full time$140k - $180k
...approach to enterprise security, starting with Third-Party Risk Management, a domain that is mission critical, deeply human, and... ...category gets defined is open right now. About This Role As a Customer Success Manager at Archer Faris, you are passionate about and have a...Immediate startFlexible hours- ...this growth journey! ***Must be in commutable distance to Downtown SF, 3x a week*** Job Overview We are seeking a qualified Customer Success Manager to help us foster strong relationships and drive growth, not only within our existing customer base but also with future...Work at officeImmediate startFlexible hours
$150k - $170k
...Position Overview We are seeking a skilled and dedicated Customer Success Manager with a background in SaaS in customer success or account management. This role is central to ensuring that our customers derive maximum value from our product. This position involves onboarding...Work at officeVisa sponsorshipRelocation package- ...Customer Success Manager Customer Success at Juicebox sits at the intersection of commercial ownership, AI workflow enablement, and customer strategy. CSMs own the full customer relationshipfrom onboarding and adoption to expansion and renewalwhile serving as trusted...Work at office
$130k - $170k
...growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients... ...care. The Opportunity We are seeking a Enterprise Customer Success Manager to help us foster strong relationships and growth within...Immediate start$130k - $178k
...is an opportunity to do career‑defining work. We're all in on this mission. If you are too, let's talk. About the role The Customer Success Manager role will play a critical part in the exciting growth and retention trajectory of the Commercial Sector at Okta. You will...Local areaFlexible hoursShift work- ...and check in once a quarter. You own the customer relationship after the sale, from onboarding... ...customer service, satisfaction, and success, communicates exceptionally well, and is... ...health. Own strategic customer accounts, manage expectations, and segment your book of customers...
$110k - $130k
...need a savvy CS specialist to serve as a trusted partner to our customers and own training, adoption, retention and expansion for their... ...business outcomes with our product. To achieve this, you will: Define success with customers and onboard them Own relationships and be...Full time- ...Coval has a strong land-and-expand motion. You'll own the customer relationship post-sale: onboarding, adoption, retention, and... ...hears it. What We're Looking For You've done customer success, account management, or post-sale work at a technical product company, ideally...
- ...BOX) is the leader in Intelligent Content Management. Our platform enables organizations to... ...world of content management and empower our customers to completely transform workflows across... ...shift. WHY BOX NEEDS YOU Our Customer Success team powers long-term customer value and...Work at officeShift work3 days per week
- ...each day, in every interaction with our customers and with each other. Be responsible – leave... ...Be humble – celebrate each others’ successes and learn from our mistakes Stay positive... ...intent What you’ll do As a Customer Success Manager , you’ll be the trusted advisor helping...Flexible hours
$120k - $180k
...and we’ve raised $65M to reimagine the future of customer communication. Today, we’re a 60‑person team powering... ...next game‑changing teammate: a Technical Account Manager (TAM) who lives at the intersection of customer success and solutions. Why this role exists We need...Work at officeImmediate start- ...Role Overview As a Customer Success Manager (CSM) at Strategy, you will serve as the primary bridge between our enterprise customers and Strategy's engineering, product, and go‑to‑market teams. You will own the full post‑sales lifecycle of a customer account portfolio...Work at office
$10 per hour
...the globe. We’re an 80-person team (~50 in engineering), located across North and South America. The Role We’re hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows...Remote workFlexible hours
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