Receptionist

Job Description

Job Description

What we need

We are looking for a Receptionist to support a successful and rapidly growing business with trusted brands. Overall purpose of the role:

As the receptionist, reporting to the Director of HR, you will be responsible for providing administrative support. You will cover Receptionist duties providing clerical and front-desk support across the entire organization. The role includes greeting visitors, taking phone calls, handling correspondence, keeping the reception area clean, ordering catering for various meetings.

About Us:

Telementum was established in 2021 as a holding company for some of the largest and most recognized brands in mobile accessories. From product, distribution, logistics, and business insights, Telementum is changing the category with fresh solutions to our customers challenges and outstanding products to consumers. Our portfolio of brands include:

Speck Products is the OG of the mobile accessories category. Founded in 2001 and headquartered in San Mateo, California, Speck has gained recognition for its innovative and stylish cases that offer both protection and personalization for consumers' devices. Speck's cases are known for their durability, impact resistance, and slim profiles. Speck continues to innovate and expand its product offerings with the introduction of ClickLockTM attachable accessories and true wireless earbuds in 2023.

Tech21 , since 2005, has been developing the most advanced cases and screen shields for mobile, tablet and laptop devices worldwide. Tech21 combines science, engineering, and British design to create products that address three core consumer benefits: style, protection and performance. As the brand evolves to continue meeting the needs of its consumers, Tech21 has developed the most advanced impact protection material on the market – FlexShock™. The ultra-thin and lightweight material absorbs and dissipates force and can withstand drops up to 13 feet. Tech21 puts all its products through a rigorous testing program, and in an industry-first has worked with the National Physical Laboratory (NPL) to develop its testing methodology. Tech21 is the number one case brand in the UK.

Alphacomm custom designs, manufactures and distributes wireless accessories to over 18,000 points of distribution, primarily in the Prepaid wireless market in North America. Alphacomm leads the wireless industry in the number of carrier brands managed and is the first to market carrier-licensed accessory portfolios for over fifty devices launched annually. In-house brands, Quikcell and BosBos , are leading brands designed and manufactured by Alphacomm for the Prepaid channel.

Responsibilities

Administrative Assistance:

• Maintaining CEO diary; arranging appointments and taking messages.
• Dealing with incoming email and post, often corresponding on behalf of the CEO.
• Arranging Chairman & CEO travel, visas and accommodation.

HR Support:

• Daily management of hourly employee timecards through Paychex Time and Attendance module to include administration of attendance points policy.
• Assisting with recruitment efforts including development and filing of job descriptions, conducting screening calls, and arranging interviews through the recruitment platform (Workable).
• Maintain documentation and process for onboarding of new hires
• Assisting in the establishment and documentation of probationary periods for new hires.
• Assisting with the creation Personal Development Plans (PDPs) for new hires.
• Manage the Performance Management Process through collecting goal review submissions from line managers across the organization and tracking progress for objective scores each quarter.
• Assist in coaching of employees to maintain policy compliance throughout the business.

Reception and Administrative:

• Managing all phone calls, enquiries and requests and handling them courteously and prioritizing as a matter of urgency.
• Typing/word processing and filing; devising and maintaining office systems, including data management and archiving.
• Implementing and maintaining procedures/administrative systems.
• Provide general assistance during presentations.
• Meeting and greeting visitors at all levels of seniority; liaising with clients, suppliers and other staff.
• Order office supplies and drinks for executive conference room. Support corporate meeting function set up and preparation, I.E. food and beverage ordering, catering, etc.
• Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
• Serves visitors by greeting, welcoming, and directing them appropriately.
• Notifies company personnel of visitor arrival.
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Any other tasks as assigned by management.

Requirements

• Relevant experience and secretarial/administrative knowledge.
• Exceptional written and oral communication skills.
• Strong knowledge of Microsoft Office (Word, PowerPoint, Excel, Outlook).
• Ability to work under pressure and to tight deadlines.
• Good organizational and time management skills.
• Ability to research, digest, analyze and present material clearly and concisely.
• Excellent interpersonal skills.
• Ability to work on own initiative.
• Attention to detail.
• Flexibility and adaptability to juggle a range of different tasks.
• Honest, reliable and with high levels of discretion and an understanding of confidentiality issues.

Desirable :

• This area of work is open to all levels of academic qualifications
• Receptionist experience – strong plus
• Excellent interpersonal and communication skills and the ability to maintain a pleasant and friendly working manner.
• Excellent time management skills and a high degree of flexibility.
• Ability to work efficiently and effectively with a high degree of attention to detail.
• A can do & problem-solving attitude.

Benefits

Insurance

• Medical
• Dental
• Vision
• Voluntary Short-Term Disability
• Voluntary Supplemental Life/AD&D
• Voluntary Accident
• Voluntary Critical Illness
• Company paid Long-Term Disability
• Company paid Basic Life/AD&D

Time Off

• 11 total holidays, including 4 "Floating Holidays" which are employee chosen dates.
• Generous PTO policy

Retirement

• 401k (Traditional and/or Roth options)
• 401k company matching