DFW General Manager & Assistant General Manager Opportunities

DFW General Manager and Assistant General Manager Opportunities | Dallas & Fort Worth

Salary Range $24.75 - $30.25 Hourly

At Salt & Straw, we don't just serve ice cream — we create unforgettable experiences rooted in creativity, care, and genuine hospitality. Our shops are powered by incredible people, and as we expand into Texas, we're excited to connect with experienced leaders who want to help bring our Dallas and Fort Worth shops to life.

This posting is an opportunity to raise your hand if you're interested in General Manager or Assistant General Manager roles in DFW. When leadership positions become available, we'll reach out directly with more information so you can take the next step in the hiring process.

If you're energized by building teams, leading with clarity and care, and helping launch a new market from the ground up — we'd love to meet you.

What Our Leaders Do

General Managers

General Managers at Salt & Straw are hands-on operators and team builders who own the full success of the shop — people, operations, and guest experience.

You will:

• Lead daily shop operations including scheduling, payroll, inventory, facilities, and financial performance
• Hire, train, and develop a high-performing leadership team
• Set clear expectations and coach with consistency, generosity, and directness
• Create a culture where people feel supported, challenged, and proud of their work
• Deliver thoughtful, memorable hospitality rooted in curiosity and care
• Use data and insights to drive results across sales, labor, and guest experience
• Build strong relationships in the local community
• Partner cross-functionally to support long-term shop and market success

Assistant General Managers

Assistant General Managers support the overall success of the shop by leading people, operations, and guest experience alongside the GM.

You will:

• Partner with the GM to achieve operational, cultural, and financial goals
• Lead shifts and ensure smooth daily execution
• Coach, mentor, and support Shift Coordinators and Scoopers
• Support recruiting, onboarding, and retention efforts
• Monitor labor and sales performance
• Uphold product quality, food safety, and shop standards
• Deliver memorable hospitality and resolve guest concerns
• Step into team roles as needed and support community engagement

What You'll Get

We offer competitive pay, thoughtful benefits, and a people-first culture that values who you are and how you show up.

Competitive hourly pay + up to 20% quarterly bonus potential Everyday Pay: Access earnings before payday Medical, dental & vision insurance starting your first month Paid time off + 12 paid holidays 401(k) + company match Educational assistance: Up to $1,800/year 30% team discount + early access to new flavors 24/7 mental health support for you & your family Pet insurance Additional coverage options

This Role Might Be Right If You:

• Have 3+ years of leadership experience in food service, hospitality, or retail (GM candidates typically bring 5+) • Have led teams of 10+ in a fast-paced environment • Know how to coach, develop, and support people with clarity and care • Love building team culture and delivering excellent guest experiences • Are excited to help launch and grow a new market • Are 18+ and available to work evenings, weekends, and holidays

Wage Transparency

We are actively embracing pay transparency.

Assistant General Manager (DFW) Hiring range: $24.75–$27.50 per hour Full earning potential within broader range: $24.75–$30.25

General Manager (DFW) Hiring range: $27.23–$30.25 per hour Full earning potential within broader range: $27.23–$33.28

Final compensation is determined through our pay equity review process to ensure fairness and alignment across our teams, while considering experience and approved market ranges.

Our Values

Create the Unbelievable Show Up Generously Act with Thoughtful Curiosity Share Human Kindness Make It Count

Important Notes

Food Allergy Warning: This role involves working in an environment where common food allergens are present. Equal Employment Opportunity: Salt & Straw is committed to creating an inclusive workplace for all. E-Verify Participation: We participate in E-Verify to confirm work authorization.