Part Time Receptionist

Job Description

Job Description

Ready to love where you work? Join our positive work culture at BOYD and help us help others look and feel their best.

We are currently seeking a part-time Receptionist for our Ann Arbor location. This role is responsible for providing a seamless experience throughout service visits. Candidate must have outstanding customer service skills and enthusiasm in developing strong, long-standing relationships with patients in the community.

Responsibilities:

• Facilitate positive patient experience from first impressions walking through the door to checking out after receiving services
• Schedule appointments through in-person interaction and phone calls with patients
• Assist with recordkeeping, ensuring all records are accurate and complete
• Maintain patient accounts by obtaining necessary intake forms prior to scheduled services
• Strong communication skills and ability to follow up with patients in a professional and timely manner
• Adhere to protocol guidelines and HIPAA

Requirements:

• Experience in a medical office environment with a focus on customer service is required
• Aesthetic, family practice, dermatology, or plastic surgery office experience is preferred
• A positive, hardworking attitude
• Must be a self-starter, enjoy independence, and be a team player - 100% support of all team members is expected at all times
• The industry is always changing and we are always growing, so if you don’t enjoy change and growth, please don’t apply
• Candidate is expected to stay current on product lines and service offerings

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