Battery Service & Roadside Assistance Driver

Job Description

Job Description

Description:

Position Summary

The Battery Service & Roadside Assistance Driver is responsible for providing on-site automotive battery delivery and installation, as well as emergency roadside services including lock-outs, tire changes, fuel delivery, and jump starts. This position requires safe driving practices, strong customer service skills, and the ability to work independently in a fast-paced environment. The Driver represents the company in the field and is expected to provide prompt, professional, and reliable service to customers.

• Safely operate a company service vehicle in compliance with all local, state, and federal regulations

• Deliver, test, and install automotive batteries at customer locations

• Perform battery diagnostics and basic electrical system testing

• Provide roadside assistance services including:

o Vehicle lock-out services

o Tire changes (installing spare tires)

o Emergency fuel delivery

o Jump-start services

• Remove and properly dispose of/recycle used batteries

• Accurately complete service documentation and required reports

• Maintain inventory of batteries, fuel, tools, and supplies on service vehicle

• Collect and process payments when required

• Conduct daily vehicle inspections and report maintenance or equipment issues

• Follow all company safety procedures and maintain a professional appearance

• Provide excellent customer service and maintain a positive company image

• Valid driver's license with a clean driving record

• Ability to pass background check and drug screening

• Strong mechanical aptitude and basic knowledge of automotive systems

• Ability to safely lift and carry batteries weighing up to 75 lbs

• Ability to work independently and manage time efficiently

• Strong communication and problem-solving skills

• Availability to work flexible hours, including evenings, weekends, and possible on-call shifts

Physical Requirements

• Frequent Lifting, bending, kneeling, and reaching

• Ability to work outdoors in various weather and roadside conditions

• Ability to enter and exit service vehicles multiple times per shift

• Field-based position covering assigned service areas

• Exposure to roadside traffic and emergency situations

• Fast-paces environment requiring quick response times

• Competitive hourly pay and/or commission opportunities

• Overtime potential

• Company vehicle and equipment provided

• Paid training

• Health benefits

• Paid time off and holidays

Offers of employment are contingent upon the results of successfully passing a background screening including a criminal background check, a review of motor vehicle records, social security screening, and a drug and alcohol test as required by law or company policy.