Assistant Property Manager

Job Description

Job Description

Job Overview:

We are seeking a dedicated Assistant Property Manager who is committed to a long-term career in property management. The ideal candidate will be an analytical thinker with exceptional organizational skills and a strong eagerness to learn. Success in this role requires thriving in a fast-paced, dynamic environment. The position is works alongside a team of Assistant Property Managers, Leasing Agents, and Maintenance Technicians.

Requirements:

• Resourceful problem solver who thrives in a fast-paced environment.
• Highly detail-oriented with strong multitasking and organizational skills.
• Professional, positive, and optimistic attitude.
• Excellent verbal and written communication and interpersonal skills.
• Previous property management or real estate experience preferred.
• General maintenance knowledge is a plus.
• Proficiency in the Microsoft Office Suite.
• College degree preferred.
• Must have basic computer knowledge.
• Must be tech savvy in navigating and utilizing various project management software - We work with G Suite, Microsoft Office, Dropbox, Buildium, Asana, and T-Sheets (Quickbooks - Intuit).

Responsibilities:

• Manage a portfolio of assigned properties scattered across Chicago.
• Collaborate with a team of Assistant Property Managers.
• Responsible for maintaining daily, weekly, and monthly reports.
• Ensure residents and property owners are genuinely satisfied.
• Work closely with the in-house Maintenance Technician Team when coordinating daily work order tickets for all interior and exterior building repairs.
• Assist with arranging all move-in/move-outs.
• Maintain a positive tenant relations attitude.
• Manage tenant communications to include service repair requests.
• Communicate with outside vendors and contractors.
• Assist with onboarding new properties.
• Follow checklists and procedures implemented by upper management.
• Update required reports concerning move-out notices, activity, etc., on a daily basis, and provide information to the Operations Team.
• Organize and file all applicable reports, leases, and paperwork.
• Addressing and resolving resident complaints and concerns to maintain good tenant relations.
• Interacting with tenants regarding maintenance requests.
• Occasionally visiting the property sites to perform general inspections.
• Periodically answering after-hours phone calls to coordinate maintenance emergencies.

Our Company Values:

At High Fidelity Property Management, we embrace qualities that distinguish us in the industry. We are committed to delivering exceptional experiences to residents, guided by our core principles:

• Transparency
• Fairness
• Empathy

We thrive on challenges and consistently exceed expectations, solidifying our position as a market leader. Our diverse team celebrates individuality, fostering an environment where authenticity and determination flourish.

Job Type:

• Full-time position.
• Monday-Friday in-office, including one work-from-home day per week.
• Salary pay based on experience.

Benefits:

• 401(k): 3% employee contribution / we match 3%, we will also match up to 4% on employee contributions of 5%.
• BlueCross BlueShield medical insurance: employee pays 50% and employer pays 50%.
• BlueCross BlueShield dental insurance: employee pays 100%.
• Opportunities for advancement.
• Unlimited PTO, to include sick time.
• One work-from-home day a week.
• Staff lunches on Friday.
• Office closes early at 3:00 pm on Fridays.

***Please note, we take safety and security very seriously. All new hires must pass a criminal background check.

Our Company Culture:

Joining our company means accessing unparalleled resources and opportunities for growth within the real estate sector. As one of Chicago's fastest-growing companies, you'll be part of a collective effort that transcends individual contributions.

We prioritize internal advancement and provide extensive support for career progression. Our team benefits from cutting-edge technology, mentorship, and ongoing training, along with competitive benefits.

Our collaborative culture encourages a dynamic and unconventional approach to work and leisure. We're passionate about music, food, art, tattoos, architecture, and real estate, and we invite you to join us in shaping a fulfilling career in property management.