Human Resources Generalist

The Town of Holly Springs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Position Summary The Town of Holly Springs is searching for an HR Generalist to serve in the Human Resources department. This position will support the overall mission of Human Resources as it relates to recruitment and selection, new employee orientation, records management, workers compensation, and performance management in support of the Human Resource department and Town employees. This position will also play a key role in managing and supporting special projects and initiatives that span across all areas of HR, including onboarding, performance management, employee engagement, compliance, benefits, system management, audits, reporting, and organizational development. This position will collect, compile, and analyze human resources data, metrics, and statistics to make recommendations to the Assistant Human Resources Director & Human Resources Director. Supervisory Relationships Reports to the Assistant Human Resources Director. Works independently with general guidance from the Assistant Human Resources Director and Human Resources Director to ensure coordination of objectives and priorities of the department. Incumbent has no supervisory responsibilities. The work schedule is business hours with occasional evenings and weekends. The starting annual salary is $66,631 (Grade J). Please note, this posting will have a max of 50 applicants and has a start date of September 2026. Essential Functions Provides assistance in attracting, retaining, and developing an engaged workforce in the delivery of superior services to Town residents and families. Advises hiring managers on internal and external recruitment and selection strategies. Maintains communications and relationships with new hires to resolve any issues and questions after the onboarding process. Administers the part‑time recruitment process, reviewing employment applications, evaluating qualifications, and monitoring to assure adherence to personnel policies. Determines criteria to be used in application selection process; assists applicants with application information. Prepares job postings and places notices in selected recruitment sources. Attends career fairs as required. Assists with employee hiring; provides employee orientation; explains Town policies, benefit packages and employment information to employees. Conducts reference checks, verifies employment request from banks and other institutions. Coordinates required pre‑employment drug testing. Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, performance management, benefits administration, motivation, turnover, and compliance with employment laws and regulations. Assist with management and testing of software systems and data related to Human Resources Information Systems (HRIS) tracking, training, onboarding, offboarding, policies, timekeeping, benefits management, employee files and performance evaluations. Provides assistance and coordination for implementation of professional training, development and other initiatives. May conduct or assist with conducting classification audits to ensure that jobs are properly classified. Processes, verifies, and maintains documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations, position control, leaves of absence and classifications. Assists new and existing employees with enrolling and managing their benefits, provides benefit orientation, and manages employee benefit files. Provides assistance on benefit‑related policies, procedures, legislation, and plan documents. Provides support to hiring managers in the utilization of NEOGOV. Processes status changes and open enrollment benefit plan transfers. Ensures timely submission of all insurance and benefit documents for enrollments, changes, and terminations. Assists in preparing materials for new hire orientation, employee events, and professional development seminars. Updates and maintains HRIS database with benefit and related payroll changes. Compiles necessary periodic state retirement fund and other fringe benefit reports. Provides confidential administrative support to the Director and other department staff. May assist the Director with the departmental budget. Collaborate with Safety and Risk Management staff to maintain workers’ compensation reporting and audits. Maintain records and reports related to wellness program participation and outcomes. Develops, maintains and updates departmental electronic and paper records and files, including official personnel, medical, and drug testing files. Maintains cumulative records and conducts periodic audits as necessary. Researches, summarizes and analyzes information from a variety of sources including the human resource information system (HRIS) and payroll reports, management and employee surveys, exit interviews, employment records, government labor statistics, competitor’s practices, and other resources. Utilizes this information to prepare reports, letters, memos, and other correspondence. Perform clerical related duties including providing information, answering phones, and scheduling. Participates in projects as assigned by the Human Resources Director. Other duties as assigned. Knowledge, Skills, and Abilities Knowledge of Human Resources techniques utilized in employee relations, interviewing, discipline, recruitment, job classification, job analysis, record‑keeping, statistical analysis, and training. Knowledge of working with HRIS/Payroll/government systems such as NEOGOV and Tyler New World HR/Payroll modules. Knowledge of application and interpretation of Federal, state, and local laws, regulations, codes, ordinances, and legal precedents governing human resources administration, labor relations, and civil rights. Knowledge of the Town and Department’s operating requirements, policies, procedures, and practices; and local, state, and federal regulations related to department programs and operations. Skill in analyzing complex administrative information and issues, defining problems, evaluating alternatives, and recommending methods, procedures, and techniques for resolution of issues. Ability to research and analyze detailed information and make appropriate recommendations. Ability to develop department goals and objectives. Ability to plan, develop, implement, and evaluate projects and programs. Ability to develop, interpret and communicate regulations, policies, procedures, written instructions, general correspondence, and other department specific documents. Ability to establish and maintain accurate records of assigned activities and operations. Ability to interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations. Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority. Ability to perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision. Ability to think quickly, maintain self‑control, and adapt to stressful situations. Knowledge of current office practices and procedures and knowledge of the operation of standard office equipment and employee management software. Knowledge of computer software consistent for this position. Ability to perform mathematical calculations required of this position. Ability to communicate clearly, concisely and effectively in English in both written and verbal form. Skill in researching and understanding complex written materials. Ability to prepare and maintain accurate and concise records and reports. Ability to apply sound judgment and discretion in performing duties, resolving problems, and interpreting policies and regulations. Ability to communicate detailed and often sensitive information effectively and concisely, both orally and in writing. Ability to handle sensitive interpersonal situations calmly and tactfully. Ability to maintain professionalism at all times. Ability to maintain effective working relationships with individuals within and outside the organization. Ability to maintain confidentiality and discretion regarding business‑related files, reports and conversations, within the provisions of open records laws and other applicable State and Federal statutes and regulations. Ability to work the allocated hours of the position and respond after hours as needed. Physical and Work Environment This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms. Work has standard vision requirements. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels. Work requires preparing and analyzing written or computer data and observing general surroundings and activities. Work has no exposure to adverse environmental conditions. Work is generally in a moderately noisy office setting. Minimum Required Qualifications Bachelor’s degree from an accredited college or university with a major in Human Resources Management, Business Administration or other related degree and/or a combination of education and experience. Two (2) years progressively responsible experience in human resources. Preferred Qualifications Society for Human Resources Management‑ Certified Professional (SHRM‑CP) Professional in Human Resources (PHR) Human Resources experience in a local government setting Other Requirements Must pass background and drug screen process. We offer a complete benefits package to full‑time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long‑term disability, holidays, vacation, and sick leave. To learn more details, visit our benefits page. #J-18808-Ljbffr