Field Service Engineer-Syracuse

Our client, a leader in manufacturing and technical solutions, is seeking a Field Service Engineer to join their team. As a Field Service Engineer, you will be part of the Service Department supporting customer success and technical excellence. The ideal candidate will demonstrate problem-solving skills, adaptability, and a customer-focused mindset, which will align successfully in the organization.

Job Title: Field Service Engineer

Pay Range: $83,000 - $110,000

What's the Job?

• Provide customers with maintenance, repair, and installation assistance of CNC machine tools on location or by telephone.
• Create and update documentation of technical information and generate reports related to service activities.
• Assist and train Customer’s Service Engineers on the installation and maintenance of newer product lines.
• Establish and maintain exemplary communication and customer service relationships with clients.
• Manage challenging customer situations positively, respond promptly to needs, and solicit feedback to improve service quality.

What's Needed?

• High School diploma, GED, or Associate Degree in a technical-related field.
• 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
• Experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and/or Siemens controls is a plus.
• Excellent verbal and written communication skills with a strong customer service orientation.
• Ability to read mechanical drawings, electrical schematics, and PLC ladder diagrams.

What's in it for me?

• Comprehensive benefits package including health and wellness options.
• Bonus package ranging from 3% to 8% based on performance.
• Opportunities for professional growth and development.
• Supportive work environment focused on teamwork and innovation.
• Travel opportunities across multiple states, with a flexible work schedule.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells –creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.