Store Manager

Job Description

Job Description

Location: Store #208 – Grand Forks, ND

Pay: Up to $60,000 per year (depending on experience) with incentive bonuses
Sign-On Bonus: $2,500

At Petro Serve USA, every employee is an important part of the team. Our continued success depends on finding the right person for the job. We offer competitive wages, a generous benefits package, and an energetic, supportive work environment built on teamwork and exceptional customer service.

• 401(k) with company matching

• Health insurance

• Dental and Vision insurance

• Paid time off

• Employee discounts on products and fuel

• Bonus pay opportunities

• $2,500 signing bonus

• Full-time

• Typically Monday to Friday, with weekend availability as needed

As a Store Manager at Petro Serve USA, you will lead daily operations to deliver a great customer experience while achieving sales and profitability goals. You’ll inspire, coach, and develop your team to ensure smooth store operations and a welcoming environment for every guest.

Our Store Managers are hands-on leaders who set the tone for outstanding service, ensure safety and cleanliness standards, manage inventory and merchandising, and drive a culture of accountability, respect, and teamwork.

• Exhibit leadership qualities and foster teamwork among all employees

• Delegate tasks and responsibilities to develop staff and encourage their individual strengths

• Recruit, interview, hire, train, and schedule all store personnel

• Promote a friendly, enthusiastic atmosphere between employees and customers

• Maintain store appearance to meet company standards of cleanliness, organization, and merchandising

• Monitor and manage store inventory, ordering, receiving, and stock rotation

• Ensure compliance with company policies, safety standards, and regulatory requirements

• Monitor sales and expenses to meet financial goals and drive profitability

• Hold employees accountable, including providing coaching, feedback, and when necessary, disciplinary action or termination

• Model exceptional customer service by engaging with customers, resolving concerns, and promoting loyalty

• At least 1 year of retail management experience (convenience store or similar industry preferred)

• Strong leadership and team-building skills

• Excellent communication and interpersonal abilities

• Customer-focused mindset with a passion for delivering outstanding service

• Ability to handle multiple priorities in a fast-paced environment

• Basic computer skills for point-of-sale systems, scheduling, and inventory

• Locally owned, community-focused company

• Commitment to promoting from within

• Supportive leadership and training resources

• A workplace that thrives on teamwork and respect

• Competitive wages and a comprehensive benefits package

If you’re ready to lead a dynamic team and provide exceptional service to our customers every day, we’d love to hear from you!