Lead Therapist

The Lead Therapist will oversee clinical operations and provide clinical leadership, ensuring the delivery of high-quality patient care and adherence to clinical guidelines and best practices. This role involves leadership, mentorship, and collaboration. Approximately 30% of the role is dedicated to leadership, supervision, and clinical oversight, with the remaining 70% focused on providing direct clinical services.

LEADERSHIP AND MANAGEMENT

Lead and mentor clinical staff, providing guidance and support to enhance their professional development and success. Foster a culture of teamwork, accountability, and positivity within the team. Collaborate with leadership to develop and implement initiatives that improve clinical services.

CLINICAL OVERSIGHT

Collaborate with leadership to improve clinical processes and elevate patient and clinician care. Provide clinical supervision, including individual, group, and triadic supervision, in accordance with applicable licensing board requirements and organizational policies. Provide caseload management supervision for all licensed and unlicensed clinicians within the assigned office location. Review and approve clinical documentation for associate clinicians to ensure compliance with regulatory, ethical, and organizational standards. Monitor clinician adherence to company policies, procedures, and clinical standards. Assist the Director of Therapeutic Services with clinical initiatives, projects, personnel, and operational needs as assigned.

QUALITY IMPROVEMENT

Monitor compliance with therapeutic services policies, procedures, and documentation standards. Identify opportunities to improve clinical workflows, patient outcomes, and clinician effectiveness. Regularly communicate with clinicians to obtain and provide feedback regarding office operations, clinical concerns, and service delivery. Communicate relevant findings, recommendations, and concerns to the Director of Therapeutic Services and administrative leadership. Support the development and implementation of quality improvement initiatives designed to enhance patient care and clinician satisfaction.

PATIENT CARE

Ensure clinical services are delivered in accordance with organizational standards, ethical guidelines, and applicable regulations. Provide consultation and guidance to clinicians regarding patient care, treatment planning, and case management. Support clinicians in managing complex cases and addressing barriers to treatment engagement. Maintain an active therapy caseload and provide direct clinical services.

TRAINING AND EDUCATION

Lead onboarding activities for newly hired clinicians, including orientation to clinical policies, procedures, and documentation expectations. Collaborate with the Director of Therapeutic Services to develop and facilitate professional development and training programs. Maintain and expand clinical resource materials, including treatment manuals, handouts, best-practice guides, and educational resources. Provide ongoing coaching, mentorship, and professional development opportunities to clinicians. Foster a culture of continuous learning and clinical excellence throughout the office.

PERFORMANCE METRICS

Monitor clinician performance related to documentation compliance, supervision participation, caseload management, and adherence to organizational standards. Provide regular feedback, coaching, and performance guidance to clinicians. Track and report office-level clinical quality indicators and areas requiring improvement. Contribute to initiatives designed to improve clinician retention, engagement, productivity, and overall quality of care. Duties And Responsibilities Report directly to the Director of Therapeutic Services (DoTS) and collaborate with Operations Manager(s) to support clinical operations and interdisciplinary care. Provide ongoing clinical leadership, supervision, mentorship, and consultation to clinicians in accordance with organizational policies and applicable licensing requirements. Support compliance with clinical documentation, policies, and quality standards. Facilitate communication between clinicians and leadership to promote effective operations and continuous quality improvement. Perform other related duties and special projects as assigned to support organizational objectives, clinical operations, and clinician development. Qualifications Master's Degree (MA/MS) with at least 2 years of licensed experience in the past 5 years. Completion of clinical supervision training/CEU requirements within 10 days of hire (if not previously completed), with ongoing continuing education required to maintain licensure, clinical competency, and supervision responsibilities. Valid and Current License with the CA BBS (LCSW only) Computer skills required: Microsoft Office Suite, General Internet Knowledge (Chrome, Edge, or the like) #J-18808-Ljbffr North American Mental Health Services