Producer Advocate

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Under supervision, this position is responsible for working on the phone all day in a call center to respond to telephone and written inquiries in a prompt, accurate and objective manner; conducting research on inquiries; and coordinating or handling resolution of issues. Spend approximately 90% of the scheduled time on the phone according to business needs. Referral preference given to applicants meeting testing criteria. JOB REQUIREMENTS: High school diploma OR GED. 1 year customer service experience. Experience evaluating customer situations, making decisions, and responding quickly to questions. Data entry and/or typing experience. Interpersonal, verbal and written communication skills and independent decision making skills. Analytical and organizational skills. Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks. Referral preference given to applicants meeting testing criteria. PREFERRED JOB REQUIREMENTS: 6 months data entry experience in an office environment. Experience in accounting and/or contract management. Referral preference given to applicants meeting testing criteria. Compensation: $17.75 - $28.39 Exact compensation may vary based on skills, experience, and location HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. #J-18808-Ljbffr HCSC National Accounts