ServiceNow Developers
QBE Insurance Group
Primary DetailsTime Type: Full timeWorker Type: EmployeeThe purpose of this role is design, code, test, correct, and document complex programs and scripts based on agreed specifications and standards, in collaboration with software engineers to develop and integrate software solutions, and enhance existing systems to improve operational applications.Responsibilities :Expertise in multiple ServiceNow ApplicationsITSM (Incident, Problem, Request, Change), Employee Centre, Virtual AgentHR Service DeliveryServiceNow CMDB configurationWorkflow / Flow Designer ConfigurationIntegrations and IntegrationHubEmployee Center ConfigurationData loads / transform mapsDeployment via update sets and unit testingDelivery of technical documentationServiceNow ArchitectureMID server implementation and configuration experiencScripting (JavaScript/REST)Contributing to the continuous improvement of development processes and methodologiesSDLC and associated methodologies followedIssues resolved or escalated in a timely manner in alignment with SLDocuments and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.Ensure customer impacts are assessed and addressed in the design and delivery of solutionsProactively build and maintain strong and effective working relationships with key stakeholdersAnalyse business requirements, design and implement solutionsComplete impact analysis, determine test coverage requirementsEnsure appropriate support to the end users during UAT and Postproduction Testing.Perform implementation, handover and support activities as requiredWork Experience:Experience with Yokohama / Zurich is preferred, must be a qualified ServiceNow System Admin and hold at least one Implementation or Application Developer CertificationBroad knowledge of software development life cycle processesRelational database and SQL development experienceKnowledge of Agile methodologyKnowledge of any of the following would be beneficial: IT Operations Management, Security Operations, Integrated Risk Management or Software Asset Management ProSkills:Adaptability, Agile Application Development, Communication, Critical Thinking, Customer Service, GitLab CI/CD, Intentional collaboration, Managing performance, Process Improvements, Risk Management, Scalability Testing, Software Development, Software Development Life Cycle (SDLC) Methodologies, Stakeholder Management, Team ManagementHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. #J-18808-Ljbffr QBE Insurance Group
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