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Hospitality Director

Chick-fil-A

Chick-fil-A Urgent Opportunity: Immediate Opening for a Highly Skilled Hospitality Director

Are you passionate about leading a dynamic team in a fun, loving environment where your efforts truly make a difference? Do you thrive in a role that values integrity, innovation, and servant leadership? If yes, then this exciting Hospitality Director position at Chick-fil-A is perfect for you!

Working at Chick-fil-A® means more than just a job – it's a chance to grow your leadership skills while contributing to a positive, people-focused workplace. Join us to enjoy excellent benefits, including paid time off, health insurance, 401k matching, and employee discounts, all while developing professionally in a supportive environment.

Key Responsibilities

  • Collaborate with the Executive Team and Operator to build and maintain our Hospitality Promise
  • Lead and coach Front of Home (FOH) Shift Supervisors and team members
  • Partner with Training Director to implement training and new product rollouts
  • Set and visually share team goals, celebrating wins regularly
  • Monitor FOH labor, staffing, and daily hospitality quality standards
  • Oversee hospitality equipment, facilities, and cash flow management
  • Lead hospitality project teams and hold regular 1-on-1 meetings with supervisors
  • Respond to customer feedback and maintain excellent communication within the team
  • Own cash management system

Required Skills & Attributes

  • Character: Operate with integrity, honor, and respect
  • Chemistry: Align with Chick-fil-A's vision and core values
  • Competency: Proficient in all hospitality roles with strong leadership ability
  • Innovation & Strategic Thinking: Ability to innovate and think strategically
  • Results Oriented: Proven success in driving and achieving goals
  • Communication: Effective communicator who shares ideas and feedback positively
  • Serve Safe Certified: Knowledge of food safety procedures
  • Servant Leadership: Commitment to leading by serving others

Benefits & Work Schedule

  • Full-time position with flexible shifts including day, night, weekends, holidays, and overtime
  • Comprehensive benefits: paid time off, health, dental, vision, and life insurance
  • 401k matching and bonus pay opportunities
  • Paid training and employee discounts to enhance your Chick-fil-A experience
  • On-site work in a vibrant, team-oriented atmosphere

Location: Colonial Heights

Ready to join a motivated, enthusiastic team and take your hospitality leadership to the next level? Apply now to become a valued member of the Chick-fil-A family!

Vacancy posted 3 days ago
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