Hospitality Director
Chick-fil-A
Chick-fil-A Urgent Opportunity: Immediate Opening for a Highly Skilled Hospitality Director
Are you passionate about leading a dynamic team in a fun, loving environment where your efforts truly make a difference? Do you thrive in a role that values integrity, innovation, and servant leadership? If yes, then this exciting Hospitality Director position at Chick-fil-A is perfect for you!
Working at Chick-fil-A® means more than just a job – it's a chance to grow your leadership skills while contributing to a positive, people-focused workplace. Join us to enjoy excellent benefits, including paid time off, health insurance, 401k matching, and employee discounts, all while developing professionally in a supportive environment.
Key Responsibilities
- Collaborate with the Executive Team and Operator to build and maintain our Hospitality Promise
- Lead and coach Front of Home (FOH) Shift Supervisors and team members
- Partner with Training Director to implement training and new product rollouts
- Set and visually share team goals, celebrating wins regularly
- Monitor FOH labor, staffing, and daily hospitality quality standards
- Oversee hospitality equipment, facilities, and cash flow management
- Lead hospitality project teams and hold regular 1-on-1 meetings with supervisors
- Respond to customer feedback and maintain excellent communication within the team
- Own cash management system
Required Skills & Attributes
- Character: Operate with integrity, honor, and respect
- Chemistry: Align with Chick-fil-A's vision and core values
- Competency: Proficient in all hospitality roles with strong leadership ability
- Innovation & Strategic Thinking: Ability to innovate and think strategically
- Results Oriented: Proven success in driving and achieving goals
- Communication: Effective communicator who shares ideas and feedback positively
- Serve Safe Certified: Knowledge of food safety procedures
- Servant Leadership: Commitment to leading by serving others
Benefits & Work Schedule
- Full-time position with flexible shifts including day, night, weekends, holidays, and overtime
- Comprehensive benefits: paid time off, health, dental, vision, and life insurance
- 401k matching and bonus pay opportunities
- Paid training and employee discounts to enhance your Chick-fil-A experience
- On-site work in a vibrant, team-oriented atmosphere
Location: Colonial Heights
Ready to join a motivated, enthusiastic team and take your hospitality leadership to the next level? Apply now to become a valued member of the Chick-fil-A family!
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